Operations-Focused Executive Virtual Assistant

About the role

This is a high-impact operational role, not a standard VA position. The successful candidate will play a key role in building systems, improving efficiency, and supporting business growth, becoming a true extension of the leadership team.

Requirements

• Advanced proficiency in Google Workspace or Microsoft 365
• Minimum 3+ years of experience in a Virtual Assistant, Executive Assistant, or Operations role
• Experience with ServiceM8 is an advantage (training provided if required)
• Familiarity with tools such as JotForm, CRM systems, or workflow platforms
• Strong written and spoken English communication skills
• Proven ability to identify, improve, and streamline processes or systems within a business
• Experience in developing and documenting SOPs (Standard Operating Procedures) to enhance efficiency and consistency
• Strong understanding of operations and workflow management
• Experience working with service-based or construction companies is preferred, but not required
• Ability to work AEST business hours (8:00 AM - 4:00 PM)
• Reliable high-speed internet and a professional home office setup

Additional Information

We are seeking a highly capable Executive Virtual Assistant who goes beyond basic admin support and takes ownership of building structured, scalable systems across the business. This role is ideal for someone who thrives on organisation, process improvement, and operational efficiency. You will work closely with the Principal to streamline workflows, manage daily operations, and create systems that support long-term business growth. Experience with ServiceM8 is a strong advantage; however, we are happy to provide training for the right candidate. What is essential is a highly process-driven mindset and the ability to build and improve systems over time.

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Company Intel

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