Lead, Finance Analytics & Enablement AI/ML

About the role

Hopper is looking for a Lead, Finance Analytics & Enablement AI/ML to own our data warehouse, business intelligence, GCP/AI optimization, and Finance AI enablement strategy. You will be a key business partner across the organization, managing partner relationships across a broad range of commercial arrangements, reporting directly to the Chief Financial Officer. What would your day-to-day look like: Provide actionable insights to drive business decisions based on finance and data analytics Own the data warehouse strategy, governance and execution of the finance ledger Build and lead a Center of Excellence for reporting including owning infrastructure and metrics across finance and the business units Create, own, implement and track success of the Finance AI automation roadmap in partnership with FP&A, accounting and data Establish data pipeline and AI model foundation Understand and optimize our GCP infrastructure costs in partnership with engineering and Financial Operations Establish Finance as the single source of truth for financial and business performance and create self-service analytics for key stakeholders Manage a team of 4 engineers and 1 finance and strategy manager Establish internal controls and support external audits related to data governance An ideal candidate has: Work experience 15+ years in travel and/or SaaS Bachelor's Degree, with a strong preference for a Master's degree or equivalent experience Engineering background preferred Fluency in SQL, Python, GCP and Data Science, hands on coding ability Understanding of LLM-based systems, prompt design, and AI model evaluation frameworks Familiarity with automation frameworks and observability tools (Amplitude, Datadog, Looker) to assess reliability and performance Strong data reconciliation skills across large, multi-source datasets A bias toward first-principles thinking - questioning assumptions, stress-testing processes, and always asking why something works the way it does Clear communicator with senior leadership and external partners "Comfort with ambiguity and ground-zero building

Requirements

• Background at a high-growth technology or marketplace company
• Experience working cross-functionally with data engineering or warehouse teams
• Perks and benefits of working with us:
• Well-funded and proven startup with large ambitions, competitive salary and upsides of pre-IPO equity packages.
• Hopper covers 100% of the premiums for group insurance plan.
• Hopper offers life, short term and long term disability coverage.
• HSA that covers eligible medical and dental expenses.
• All employees and dependents have access to Dialogue's telemedicine services, anytime, anywhere.
• All employees have access to an RRSP plan with automatic pre-tax withdrawals per pay.
• Please ask us about our very generous parental leave, much above industry standards!.
• Unlimited PTO.
• Carrot Cash travel stipend.
• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.
• Entrepreneurial culture where pushing limits and taking risks is everyday business.
• Open communication with management and company leadership.
• Small, dynamic teams = massive impact.
• More about Hopper
• The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers - with 70% of its users being Gen Z and millennials.
• While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we've grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world's largest brands.
• Through HTS, our B2B division, the company supercharges its partners' direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.
• Here are just a few stats that demonstrate the company's recent growth:
• Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS' channels every year.
• Our fintech products - including Cancel for Any Reason and Flight Disruption Assistance - have exceptionally strong CSAT because the terms are always clear, and

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