Quick response team engineer

About the role

Introduction to the job Are you driven to solve complex challenges on the production floor, ranging from technical issues to logistical disruptions and work preparation challenges? In this role, you play a key part in ensuring the continuity and performance of our Module Build production line. We are looking for someone with a pragmatic mindset, strong analytical and technical skills, and a hands-on approach, combined with a continuous drive to improve. ASML Manufacturing introduces, produces, and delivers leading-edge lithographic systems, related products, and services in a rapidly evolving market. We do this on time, at competitive cost levels, and with a quality that exceeds customer expectations. Within Production Support, we focus on delivering high-quality solutions for operational and technical disturbances, safeguarding the delivery performance of our Twinscan system modules. We value collaboration, ownership, mutual respect, and a proactive mindset. At the same time, we continuously challenge ourselves to improve while maintaining an enjoyable and supportive working environment. As a Quick Response Team Engineer within Module Production Support, you will work at the heart of our production process, solving issues on the spot and contributing directly to some of the most advanced technology in the world. Watch the video below to learn more about ASML and the advanced lithography systems we produce: ASML in 1 minute Role and responsibilities As a Quick Response Team engineer at Module Production Support you will be responsible for providing containments/quick solutions for operational and technical disturbances to secure delivery performance of our modules for ASML's advanced lithography system modules. Module Production scope includes the mechanical build and qualification of all modules required to build a Twinscan system. You will be working in a 2-shift roster with once every 4 weeks a working weekend. There will be a fixed compensation day ('jump day') during the week and a shift schedule allowance. For escalations we expect you to travel to the customer's site when the situation asks for it. If production requires it we can request you to do overtime or call out. As a MP Quick Response Team Support engineer you are: Remove operational disturbances: You will be working closely to a production line within the factory. At this production you act as first line support to the production operators, removing any disturbance in their way preventing them from doing their assigned production work Trouble Shoot: First Line Support to trouble shoot issues in the production within our factory to secure progress. Setup Containments: implement ad hoc containments to limit the impact for the next production shifts Have and act with a Solve & Prevent mindset: point out structural problems to be solved structurally or to have a countermeasure defined and implemented. Support: support the Natural Team to improve the workcenter's performance on Quality and Delivery. Execute Escalation management process: lead technical escalations in line with the Escalation Management process, securing the right stakeholders are involved to get the disturbance solved. Have a Quality & Problem Solving mindset : monitor the quality and timing of problems and their implementation, including technical realization; actively identify and contribute to initiatives improving the efficiency and quality of the Escalation Management process. Transfer knowledge: actively seek and transfer knowledge within the factory to increase solving power of the Execution and QRT teams. Collaborate : work closely together with other support departments to secure effective problem analysis and continuity; Continuously improving the business: take the lead by executing plans, undertake the right actions on time; At times when there is no escalation, be proactive in identifying and implementing process and/or technical improvements. Creative : focus on finding more solutions to one problem, and perceive the problem in multiple ways; Also think of ways on how to prevent the issue, solve the issue faster or how to ensure solving parties closer to production can solve the issue themselves. Multitask: even when multiple tasks are executed at the same time you deliver work with quality and respect delivery deadlines. Work in a cleanroom environment: 90% of your working time will be in the cleanroom, close to production line you are assigned to. Collaborating in a LEAN environment: Besides being part of your hierarchical team within the Production Support department you will collaborate with a natural team on the production line you are assigned to Education and experience To help us tackle the technical challenges we face, you'll need at least: A technical bachelor's or vocational (MBO4) degree with relevant work experience in the direction of: Mechanical Engineering, Mechatronics, Electrical Engineering, Applied Physics, Automotive, Aerospa

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