Customer Success Consultant
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About the role
About Beyond Menu BeyondMenu helps 15,000 independent restaurants win with digital hospitality - SEO, online ordering, guest engagement, retention, and revenue-driving tools built specifically for owner-operators. We're a leading revenue partner for independent restaurants in this space. About the Client Success Team Our Client Success Team is not traditional customer support-and not just sales. We are growth partners. Our mission is to drive customer retention and measurable business outcomes (e.g., order growth, repeat rate improvement) through: Data insights Strategic execution Cross-functional collaboration We act as trusted digital growth advisors to our clients. Role: Customer Success Consultant You will serve as a long-term strategic partner to restaurant clients, using data + insights + execution to help them: Increase online orders Optimize operational performance Unlock long-term growth You'll also play a key role in strengthening our internal understanding of market trends and customer behavior.
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