VP, Procurement and Corporate Services

Responsibilities

• Strategic
• Develop standard methodology supply chain management across the business.
• Develop key relationships (internal and external) and implement sourcing strategies via cross-functional teams.
• Design and implement the Supplier Services annual business plan to include expense budgets and benefit delivery targets.
• Implement, realize and sustain Supply Chain management annualized benefits in line with agreed forecasts and targets from supplier strategies, purchasing systems and processes.
• Find opportunities for profitable change - service improvement/total cost reduction; ensure targets on cost, quality and service are achieved.
• Identify and manage appropriately those suppliers critical/strategic to Aviva Canada. Including the development of opportunities for more formal alliances and ventures.
• Implement the most effective interface between NUI and supplier processes and systems and the optimum use of technology to drive costs out of the supply chain.
• Contribute to the design and delivery of our Customer Services business vision, though delivery of the supplier vision.
• Support marketing in new product development and development of supplier solutions.
• Support CP bid process providing supply chain process and cost information to support pricing and present supply chain future initiatives to demonstrate Aviva Canada's competitive advantage.
• Liaise with any relevant regulatory bodies and ensure the supply chain follows any relevant legislation.
• Governance
• Lead regulatory and compliance programs related to role:
• Ensure that processes are in place to run/monitor supplier compliance as appropriate
• Comply and where appropriate ensure that suppliers have processes in place that align with all relevant financial services regulation and legal requirements
• As the specified owner of the Aviva Canada Claims outsourcing policy, ensure that Policy Owner Responsibilities are met. This includes ensuring that processes are in place to provide assurance on policy implementation, periodical review and compliance.
• Ensure that required training is completed across Aviva Canada regulatory requirements are adhered to.
• Act as the corporate representative to regulators, and represent the enterprise to customers, suppliers and external bodies in the development.
• Ensure that appropriate audit controls exist and serve as the source material for regulatory reports.
• Build and keep controls up to date to effectively handle corporate risk associated with your role.
• Build policies and controls for the appropriate protection of enterprise information through a defined life cycle, from acquisition or creation to end of life destruction and disposal procedures.
• Customer outcomes
• You have a significant influence over the customer culture of the company through your behavior and values.
• You will articulate what customer culture means for the company and how this translates into your function.
• You will ensure that fair treatment of customers is defined and embedded into all activities of the function.
• As part of any decision-making process or strategic change, you must consider customer interests and ensure that decisions made result in fair customer outcomes and fair treatment of customers.
• You will ensure you regularly communicate simple and clear guidance on your expectations on how customers should be treated and the behavior to support this.
• Risk management responsibilities
• Ensuring effective and embedd

Benefits

Additional Information

The VP of Procurement and Corporate Services is a critical enterprise leadership role accountable for transforming procurement into a strategic driver of value, resilience, and competitive advantage for Aviva Canada. This mandate is to design and lead an end-to-end procurement and supplier strategy that delivers measurable cost efficiencies, strengthens third-party performance, and enables the broader organization to achieve its business objectives . The role will elevate procurement from an operational function to a high-impact, insight-driven business partner, shaping decision-making at the executive level. This leader will build and optimize a best-in-class supplier ecosystem, modernize vendor governance and outsourcing strategies, and embed disciplined, technology-enabled procurement practices across the organization. A key focus will be driving consistent, enterprise-wide standards in category management, supplier performance, and risk mitigation. In parallel, the VP will own the procurement risk and governance framework, ensuring all third-party relationships operate within Aviva's regulatory, compliance, and risk appetite requirements. This includes establishing robust controls, oversight, and cultural alignment to safeguard the organization while enabling innovation and agility. Ultimately, this role is responsible for creating a high-performing procurement function that delivers sustained value, operational excellence, and strategic influence across Aviva Canada. Come join our team!

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