Credit Junior Analyst

About the role

We are looking for our next Credit Junior Analyst within our AR/Credit Team. The Credit Junior Analyst will Execute hands-on dispute-resolution and clearing activities to reduce overdue by clearing aged items (>90/>180 days), resolving deductions/short-pays, and applying unapplied cash. Coordinate directly with Sales and Customer Care, as well as customers, to resolve payment issues and disputes, improving cash flow and customer experience. Support accurate, compliant A/R processing while implementing practical improvements that strengthen controls and receivables performance. This is a One-Year Fixed term contract located in Queretaro, Mexico

Responsibilities

• Collections and Cash Acceleration: Prioritize and action customer worklists; follow up on past-due invoices; secure commitments; reduce DSO and aged buckets.
• Dispute/Deduction Resolution: Research root causes; obtain documentation (PODs, pricing/contract terms); propose credits/adjustments per policy; prevent reoccurrence.
• Reconciliations and Cash Application: Reconcile customer accounts; coordinated with AR department to clear unapplied/unidentified cash; align remittances with invoices; maintain clean sub-ledgers.
• Risk and Policy Adherence: Escalate exposure and payment risks; follow credit/approval workflows; support compliance with internal controls and IFRS 9 where applicable
• Reporting and Transparency: Maintain accurate account notes; provide weekly progress on aged balances, dispute cycle times, and cash collected vs. targets.
• Continuous Improvement: Identify process gaps and propose fixes to streamline Order-to-Cash handoffs and strengthen controls

Requirements

• Education:
• Bachelor's degree in Finance, Accounting, Business, or related field
• 1-2 years of experience in A/R, Credit, Collections, or Order-to-Cash operations; deduction/dispute resolution experience strongly preferred.
• Experience with SAP is highly valued; strong Excel/reporting capability
• Strong analytical, communication, and stakeholder management skills; customer-focused with high follow-through
• Position Type/Expected Hours of Work
• This is a full-time position. Days and flexible hours of work are required to meet facility demands.
• AAP/EEO Statement
• Other Duties
• Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice
• If you identify yourself in this position, please apply by uploading your resume and let's start the journey together!
• Roquette is proud to be a global company where you can find personal and professional growth through multiple diverse experiences.
• Roquette strives to create a dynamic workforce while remaining firmly committed to equal opportunity by complying with EEO laws.
• As we continue to grow, Roquette understands that to be successful we must always be inclusive in our approach.
• To find out more about our products, values and sustainable development ambitions visit us at www.roquette.com and at www.sustainability.roquette.com

Benefits

Additional Information

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharmaceutical excipients. Want to help us make a difference? Using plant-based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

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