Senior Demand Planner

Responsibilities

• Lead the Bathing department S&OP process, including cycle management, material preparation, data review, outcome publishing, and tactical system updates in Netstock/JDE
• Lead the demand planning activities for the Commercial category, for US and Canada, responsible for Trade and Intercompany Channels
• Lead cross-functional alignment and demand planning topics, ensuring consistent understanding of assumptions, risks, and opportunities across Sales, Product, Finance, and Supply
• Drive maturity of the bathing department S&OP process, improving cadence, data quality, standard work, and engagement
• Serve as backup for the S&OP Manager, supporting facilitation and execution of the broader S&OP process when required
• Represent demand planning in S&OP meetings, ensuring continuity of process and clear communication of risks, opportunities, and forecast performance
• Provide backup leadership for the demand planning team, supporting workload management and decision-making during leadership absence
• Provide coaching to demand planners to elevate forecasting capability, analytics, and overall maturity
• Act as the first point of consultation and escalation for complex forecasting issues before they reach the S&OP Manager
• Lead or support high-impact cross-functional analysis beyond the team's scope (e.g., Retail, Ecommerce, Bathing metrics: Lags 1 & 3 accuracy, Lags 1 & 3 bias)
• Own KPI reporting for bathing department and demand planning, including variance narratives, trend analysis, and leadership insights
• Support supply chain by improving demand signal quality, contributing to stronger fill rate and inventory performance
• Own a rolling 16-month demand forecast at the SKU-customer level, incorporating statistical, Sales, and Category inputs
• Improve forecast accuracy by reducing bias, applying analytics, and leveraging customer trends
• Conduct root-cause analysis on forecast misses and drive continuous improvement
• Maintain and enhance forecasting metrics and trackers (accuracy, bias, etc.)
• Lead monthly demand planning meetings with Sales, presenting data-driven recommendations
• Collaborate with Supply Planning to minimize disruptions and ensure alignment
• Support continuous improvement of the S&OP process, including routines, reporting, tools, data quality and analytical methods
• Execute monthly forecasting procedures utilizing Netstock
• Partner with Sales, Category, and Finance to understand demand drivers and assumptions

Requirements

• Minimum 3-year college diploma or university degree in Supply Chain, Business, Economics, Statistics, or related field
• ASCM/APICS certification strongly preferred
• IBF - CPF or ACPF certification strongly preferred
• 5-8 years of experience in demand planning, forecasting, S&OP & IBP
• Prior experience with CPFR and exposure to S&OP/IBP
• Demonstrated excellence in analysis, decision-making, and problem solving
• Advanced MS Office skills (Excel/VBA/Power Query, Power Automate, PowerPoint, Word, Outlook)
• Advanced knowledge of Power BI (dashboards, data models).
• SQL familiarity (e.g., Viewpoint Sequel)
• ERP experience (JD Edwards preferred)
• Familiarity with demand planning systems (e.g., Netstock)
• Familiarity with statistical concepts as they relate to forecasting
• Strong work ethics and positive team attitude, with the ability to collaborate across functions
• Effective communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical audiences.
• A collaborative team player with strong influencing skills, able to build trust and alignment across stakeholders
• Action-oriented, comfortable taking calculated risks to drive customer and business value
• Outcome-focused, with strong critical thinking and visualization sk

Benefits

Additional Information

WE ARE HIRING! SENIOR DEMAND PLANNER (Hybrid - St. Thomas, ON Office) Build your future with Masco Canada! At Masco Canada, we're passionate about delivering innovative solutions and exceptional customer experiences. We're looking for Senior Demand Planner, to join our Supply Chain team. If you thrive in a dynamic, collaborative environment and are excited to make a meaningful impact, we want to hear from you.

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