Director / Senior Director, Channel Strategy & Patient Services

Requirements

• Bachelor's degree required; advanced degree or clinical background (e.g., RN, PharmD) preferred.
• 10+ years of experience across pharmaceutical channel strategy, 3PL and specialty distribution management, patient services, hub operations, or specialty pharmacy oversight within biotech or pharma.
• Demonstrated success building or scaling patient support programs for rare disease or specialty therapies.
• Experience supporting product launches, ideally in rare diseases or complex infused therapies.
• Deep expertise in pharmaceutical distribution models (3PL, specialty distributor, specialty pharmacy), benefits verification, prior authorization workflows, case management, and financial assistance programs.
• Strong operational discipline, empathy, and vendor partnership experience.
• Can explain complex channel and patient services topics clearly to leadership and cross-functional teams.
• Proven ability to manage multiple priorities and operate effectively in a fast-paced, growth-stage environment.
• Has led or contributed to a commercial launch and built channel and patient services capabilities from scratch at a pre-commercial or early-commercial company.

Additional Information

Capricor Therapeutics (NASDAQ: CAPR) is a biotechnology company dedicated to advancing transformative cell and exosome-based therapies for rare diseases. At the forefront of our innovation is Deramiocel (CAP-1002), our lead cell therapy in late-stage development for Duchenne muscular dystrophy. We are also harnessing our proprietary StealthX™ exosome platform to unlock new possibilities in targeted delivery and vaccinology. Every program reflects our commitment to pushing the boundaries of science and delivering life-changing treatments to patients and families who need them most. The Director / Senior Director, Channel Strategy & Patient Services will build out the distribution channel and patient support capabilities behind Capricor's U.S. launch. You will work with Commercial, Market Access, Finance, Medical, and IT, plus external trade, hub, and specialty pharmacy partners, to develop channel strategy, patient services infrastructure, and affordability programs across the portfolio. This is a hands-on role owning the channel and patient services foundation and growing the function as the business scales. The right candidate has pharmaceutical distribution and patient services operations experience, works well in a growth-stage environment, and is comfortable moving between planning and execution. Why Capricor? Capricor Therapeutics, a trailblazer in cell and exosome therapy, is dedicated to redefining standards of care with innovative treatments rooted in scientific excellence. Guided by integrity and a passion for patient-centered impact, our team is shaping a brighter future for healthcare. Join us and contribute to a mission-driven group that's transforming lives with every breakthrough. Come Work With Us! At Capricor, you'll thrive in a collaborative environment that nurtures your professional growth and innovation. Join a dedicated team fueled by a passion for advancing medical science and transforming patient lives through our cutting-edge therapies. Please note that Capricor does not use Skype for interviews or recruiting activities. Candidates will only be contacted by an official Capricor email address which is @capricor.com. Additionally, Capricor will never ask potential employees to send a check or money to the Company for any reason. Notice to Recruiting Agencies Capricor Therapeutics does not accept candidate submissions or referrals from recruiting agencies, staffing firms, or third-party recruiters without expressed consent from Talent Acquisition management and a prior written agreement. Agencies that contact hiring managers directly, solicit business, or submit candidates without this approval will not be considered for any engagement. All such submissions become the property of Capricor Therapeutics, and no fees will be paid for any candidates hired as a result. We appreciate your cooperation and respect for this policy.

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