IT Specialist

Responsibilities

• Provide first-level IT support for hardware, software, printers, mobile devices, network issues, and business applications.
• Troubleshoot and resolve technical issues promptly, escalating when necessary.
• Support and maintain IT infrastructure, including systems, servers, Wi-Fi, CCTV, and IP telephony.
• Manage user accounts, access rights, and system configurations.
• Handle software installation, updates, and patching.
• Maintain IT asset inventory and respond to service requests in a timely manner.

Requirements

• ITE or Diploma in Information Technology, Computer Science, or a related field.
• Fresh graduates are welcome; 1 year of IT support or helpdesk experience is an advantage.
• Basic knowledge of hardware troubleshooting and cybersecurity practices.
• Strong problem-solving skills and ability to work independently.
• Good communication and interpersonal skills with a customer-focused mindset.
• Why Join Us
• Opportunity to gain hands-on experience across diverse IT systems and technologies.
• Supportive team environment with growth potential.
• Exposure to both infrastructure and business applications support.

Additional Information

We are looking for a motivated and service-oriented IT Specialist to provide first-level technical support and ensure smooth operation of business applications and IT systems. This role is ideal for candidates who enjoy troubleshooting, supporting users, and working with IT infrastructure.

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Company Intel

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