REF105143Z-Group Manager (AP/AR/GL)- Operations- Aus Shift (3:30am to 1:30pm)- WFO only- Thane

Responsibilities

• Service Delivery & Operations Management
• Manage end-to-end F&A processes including:
• Procure-to-Pay (P2P)
• Order-to-Cash (O2C)
• Record-to-Report (R2R)
• Ensure SLAs/KPIs are consistently met or exceeded.
• Monitor daily operational performance and resolve escalations.
• Drive high-quality output with focus on accuracy and timeliness.
• 2 . Team Leadership & People Management
• Manage, mentor, and develop a team of analysts and team leads.
• Conduct regular performance reviews, coaching, and career development planning.
• Build a high-performance culture focused on accountability and continuous improvement.
• Handle resource planning, attrition management, and succession planning.
• Process Excellence & Continuous Improvement
• Identify process improvement opportunities and drive Lean/Six Sigma initiatives.
• Lead automation and digital transformation projects (RPA, AI tools, ERP enhancements).
• Optimize workflows to improve efficiency and reduce costs.
• Implement best practices and standard operating procedures (SOPs).
• Client & Stakeholder Management
• Act as primary point of contact for clients/stakeholders.
• Conduct regular governance calls and business reviews.
• Manage client expectations and drive high satisfaction levels.
• Collaborate with internal and external stakeholders across geographies.
• Required Qualifications
• Bachelor's/Master's degree in Finance, Accounting, or Commerce, Inter CA
• 10+ years of experience in F&A operations/BPM/Shared Services
• 5+ years of experience managing large teams 20+ and global clients
• Key Skills & Competencies
• Strong knowledge of General Accounting
• Hands-on experience with ERP systems (SAP, Oracle, NetSuite, etc.)
• Decision-making and problem-solving
• Data-driven thinking
• Process optimization mind set
• Excellent communication and stakeholder management
• Job Location- Thane (WFO Only)
• Shift Timings- 3:30am to 1:30pm
• M Com/ B Com / MBA / Inter CA

Additional Information

Group Manager - Finance & Accounting The Manager - Finance & Accounting (BPM) is responsible for leading end-to-end F&A operations within a Business Process Management (BPM) environment. The role involves managing service delivery, driving process excellence, ensuring compliance, stakeholder management, and leading transformation initiatives to improve efficiency, accuracy, and scalability.

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Company Intel

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