Inbound Sales Representative, SME & Growth (Indonesia market)

About the role

The SME & Growth Business team at Airwallex is a passionate group of collaborators and business champions dedicated to empowering small and medium-sized enterprises (SMEs) to thrive in the global economy. We combine deep financial expertise with a growth mindset, working closely with our clients to understand their unique needs and develop tailored solutions that streamline cross-border payments and unlock new revenue streams. As a team, we are driven by a desire to make a positive impact and are constantly innovating to find new ways to support the success of our SME customers.

Responsibilities

• This role is based in Singapore, but covering the Indonesia market.
• Advocate for Airwallex: Create a strong first impression to our prospects by providing them with an end-to-end world-class experience and product expertise.
• Identify Opportunities: Utilize data and speak with prospects to qualify and understand how our use cases can address their business needs and pain points.
• Educate and Activate: Teach customers how to leverage the full range of Airwallex products, and ensure adoption of our products.
• Champion Customer Needs: Act as the voice of the customer within Airwallex, ensuring their needs and feedback are heard and addressed.
• Collaborate Cross-functionally: Work closely with Marketing and Channel Partnerships to optimise lead flow and maximise revenue.
• Outbound Tactically: Identify high-potential prospects and use effective strategies to generate leads, understand prospects' pain points to propose solutions, leading to revenue growth.
• Maintain Operational Excellence: Consistently update CRM records, support reporting efforts, and ensure efficient processes throughout the sales cycle.
• Meet or exceed activity and revenue targets, such as call volume, meetings booked, and clients onboarded.

Requirements

• We're looking for people who meet the minimum requirements for this role. The preferred qualifications are great to have, but are not mandatory.
• Driven, resilient, and willing to put in the hard work needed to achieve your KPIs.
• Comfortable in calling 40 leads a day, or more, to ensure coverage across leads assigned to you.
• Experienced in engaging with both internal and external stakeholders succinctly and confidently.
• Able to efficiently work at scale with many leads, demonstrating strong prioritisation and time management.
• Excellent communication skills in both Bahasa Indonesia and English.
• Knows how to problem solve, address, and resolve issues effectively.
• 3 years or more experience preferred, but we a

Additional Information

About Airwallex Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 200,000 businesses worldwide - including Brex, Rippling, Navan, Qantas, SHEIN and many more - with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale. Proudly founded in Melbourne, we have a team of over 2,200 of the brightest and most innovative people in tech across 26 offices around the globe. Valued at US$8 billion and backed by world-leading investors including T. Rowe Price, Visa, Mastercard, Robinhood Ventures, Sequoia, Salesforce Ventures, DST Global, and Lone Pine Capital, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us. Attributes We Value We hire successful builders with founder-like energy who want real impact, accelerated learning, and true ownership. You bring strong role-related expertise and sharp thinking, and you're motivated by our mission and operating principles . You move fast with good judgment, dig deep with curiosity, and make decisions from first principles, balancing speed and rigor. You're humble and collaborative; turn zero‑to‑one ideas into real products, and you "get stuff done" end-to-end. You use AI to work smarter and solve problems faster. Here, you'll tackle complex, high‑visibility problems with exceptional teammates and grow your career as we build the future of global banking. If that sounds like you, let's build what's next.

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