Senior Manager, IT Services
External
Forge · San Francisco, CA$165K–$175K/yrFull-timeOn-siteToday
Cross-functional Collaboration
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About the role
Lead and develop an End User Services/Helpdesk team delivering IT support across a hybrid SaaS environment. Oversee day-to-day operations, SLAs, KPIs, incident escalation, vendor/licensing management, and cross-functional collaboration with infrastructure and security to improve service delivery and employee productivity in a regulated financial environment.
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Company Intel
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