Skip to main content
Back to jobs

Client Service Supervisor

External
Brown Brothers Harriman logoBrown Brothers Harriman · Krakow
Full-timeHybrid2w ago
Cover LetterConnect

Prepare for this interview

Elite

AI-generated questions, company research, and talking points tailored to this role

Requirements

  • Education level and/or experience:
  • BS/BA degree and/or equivalent work experience.
  • Minimum of 3 to 4 years of Custody or other industry experience.
  • Prior experience working in a client servicing focused work environment.
  • Knowledge and skills:
  • Working knowledge of corporate actions, equity, fixed income, and derivative investments preferred.
  • Ability to prioritize and quickly resolve client needs.
  • Ability to multitask, prioritize assignments and work quickly and accurately in a deadline-oriented environment.
  • Ability to communicate effectively with both verbal and written skills.
  • Technical proficiency in internal and/or web-based systems a plus.

Benefits

To encourage cultural awareness and philanthropy, BBHers have 1 Culture Celebration Day and 1 Community Service Day in addition to their paid standard vacation allowancePrivate medical careLife InsuranceEmployee Assistance Program - offering independent and confidential counselling services for you and your family. You can get support for topics including family, marriage and relationships, finances, and legal issues.Professional trainings and qualification supportWellbeing ProgramOnline Social Fund benefit platformSocial, sport and integration eventsOnboarding Program for new hiresWe value diverse experiences. We value diverse experiences and transferrable skillsets. If your career hasn't followed a traditional path, includes alternative experiences, or doesn't meet every qualification or skill listed in the job description, please do go ahead and apply.About BBH:Paid time offEquity / stock options

Additional Information

At BBH, Partnership is more than a form of ownership-it's our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our business. We take that responsibility seriously. With a 200-year legacy and a shared passion for what's next, this is the right place to build a fulfilling career. Location: Kraków Type of work: Full time Hybrid model : Hybrid model 3 days per week in the office /2 days for a parent of a child up to 4 years old Join us as a Client Service Supervisor! Brown Brothers Harriman is currently recruiting a Client Service Supervisor. If you are successful in your application to the Client Service Supervisor Custody role, you will ensure that the firm's clients receive accurate and timely data and serves as a point of escalation for complex client issues. Your custody knowledge, as well as analytical skills will enable you to multi-task in a fast-paced environment, driven to produce responses across all segments. To be successful, you will need to be highly communicative and detail oriented, to think on your feet, to be able to juggle several duties, as well as to troubleshoot with decorum. On this position you will be responsible for: Client Servicing and Inquiry Response: Field and respond to client inquiries and escalated issues and serve as the point person for senior level client contacts. Coordinate and follow up on client meetings and deliverables. Exhibit a sound understanding of BBH products and services. Work closely with internal clients in Operations and Treasury and Markets to ensure timely resolution of client inquiries and improvement of service levels. Serve as a key point of contact for external clients regarding daily servicing inquiries. Develop key internal relationships to proactively aid in the resolution of client issues.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Brown Brothers Harriman? Share your experience

Interested in this role?

Apply on the company's website.

Cover LetterConnect