Account Manager
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About the role
This role is ideal for someone who thrives in a fast-paced, target-driven environment and is motivated by both personal success and customer satisfaction. You will act as a key point of contact for a portfolio of customers, ensuring they receive exceptional service whilst identifying opportunities for account growth and new business development. You will join a supportive and structured sales environment where performance is recognised, development is encouraged, and success is rewarded.
Responsibilities
- As an Account Manager, you will take ownership of existing customer accounts whilst actively contributing to business growth:
- Building and maintaining strong, long-term customer relationships
- Proactively identifying opportunities to increase account spend and revenue growth
- Handling inbound sales enquiries and maximising conversion opportunities
- Following up quotations and progressing sales opportunities through to close
- Making proactive outbound calls to customers and prospects
- Supporting field-based sales colleagues by arranging customer visits
- Maintaining accurate CRM records and pipeline management
- Qualifying new leads and supporting wider business development activity
- Delivering a consistently high standard of customer experience
Requirements
- This role suits someone with ambition, energy, and a strong commercial mindset:
- Highly motivated with a genuine desire to build a career in sales
- Strong communication skills, both written and verbal
- Confident engaging with customers via phone and email
- Strong relationship-building and interpersonal skills
- Target-driven with a positive and resilient attitude
- Well organised with excellent attention to detail
- Comfortable working in a fast-paced environment
- Previous sales or customer service experience is beneficial but not essential
- What Success Looks Like
- Success in this role will be measured by both performance and professionalism:
- Developing strong, trusted relationships with customers
- Consistently achieving activity and sales targets
- Delivering excellent customer service at every stage
- Identifying and converting growth opportunities within accounts
- Becoming a reliable and trusted contact for customers and colleagues
Benefits
Additional Information
Account Manager - Growing UK SME Salary: Up to £35,000 per annum + monthly bonus (£500-£1,200 based on revenue, sales and account growth performance) Reporting to: Internal Sales Manager Location: UK (Office-based / Hybrid depending on team needs) A growing and ambitious UK SME is seeking a driven Account Manager to join its expanding sales team. This is an excellent opportunity for a motivated individual early in their sales career who is eager to build strong customer relationships, develop commercially, and progress long-term within a high-performing environment. The business is a fast-growing organisation with a strong reputation for delivering excellent customer service and building long-term partnerships. As part of continued expansion, they are looking to strengthen their internal sales function with a confident and ambitious Account Manager.
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