Senior Cisco Wireless Engineer

Responsibilities

• Design & implement networks, including LANs, WANs, routers, switches, firewalls, and wireless networks, to meet the needs of our client's business operations;
• Perform network assessments to identify areas for improvement and recommend solutions aligned with project objectives;
• Troubleshoot and resolve network issues during implementations;
• Collaborate with third-party vendors and service providers to coordinate network-related activities;
• Participate in IT infrastructure projects and provide technical guidance and support to project teams;
• Document network infrastructure and processes for future reference and knowledge sharing;
• Stay up-to-date with the latest technologies and industry developments to ensure the network infrastructure remains current and effective;
• Coordinate activities with third parties (e.g., network providers, cabling vendors) according to organizational procedures;
• Perform site readiness surveys and equipment staging when necessary;
• Inspect, inventory, and track in-scope products procured by the organization;
• Order equipment as directed by organizational procedures;
• Notify the Project Manager of problems with received products (e.g., shipping damage, wrong products, etc.);
• Stage, configure, and test products according to implementation processes and procedures;
• Install, configure, and test equipment as required;
• Provide appropriate post-installation problem resolution as defined in the implementation processes and procedures;
• Replace defective equipment using organizational RMA procedures;
• Provide first-day-of-business support for facility openings and moves until the site is officially turned over to operational teams;
• Prepare for and participate in design reviews;
• Update related tools within the scope of the project as required;
• Take and store pictures of the implemented equipment, racks, and cabling if time permits and and as required
• Prepare turnover documentation as required and update records for asset tracking;
• Report exceptions as soon as practical after they occur;
• Perform physical decommissioning of old equipment;
• Provide guidance to local on-site contacts when required and appropriate;
• Provide updates to cookbooks based on project experiences and insights;
• Conduct root cause analysis and contribute to post-incident reviews for P1/P2 incidents;
• Advise on issues and collaborate to resolve any arising problems during project implementation;
• Participate in team meetings and provide regular project progress updates;
• Follow organizational policies and procedures for change management, security, and compliance;
• Escalate issues and concerns to appropriate organizational contacts in a timely manner;
• Communicate with stakeholders and end-users as needed to provide updates and ensure satisfaction with services provided;
• Maintain up-to-date documentation related to projects and tasks, including network diagrams, device configurations, and system documentation;
• Complete required training as identified by the organization;
• Collaborate with other teams and engineers as needed to provide comprehensive solutions for organizational needs;
• Seek opportunities for process improvement and share ideas for review and implementation;
• Participate in knowledge-sharing activities such as peer reviews and mentoring programs to build expertise across the team.
• Qualifications and Skills:
• Bachelor's or Master's degree in information technology/computer science or similar through education or equivalent experience;
• Mandatory CCNA certification;
• CCNP or similar certification by experience is a plus;
• 3-5 years of relevant experience;
• Solid knowledge of LAN, WAN, QoS, WLAN, and related technologies;
• Willingness to work with a flexible schedule to meet project requirements;
• Readiness to travel to support network deployment activities;
• Effective problem-solving skills and ability to work under tight deadlines.
• Strong teamwork and collaboration skills.
• Proficiency in English, both written and verbal.
• New Era Technology, LLC., and its subsidiari

Benefits

Additional Information

Join New Era Technology, where People First is at the heart of everything we do. With a global team of over 3,000 professionals, we're committed to creating a workplace where everyone feels valued, empowered, and inspired to grow. Our mission is to securely connect people, places, and information with end-to-end technology solutions at scale. At New Era, you'll join a team-oriented culture that prioritizes your personal and professional development. Work alongside industry-certified experts, access continuous training, and enjoy competitive benefits. Guided by our core attributes - putting people first, embracing continuous learning, and thriving through collaboration and inclusion - we nurture our people to deliver exceptional customer service. If you want to make an impact in a supportive, growth-oriented environment, New Era is the place for you. Apply today and help us shape the future of work-together

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