Senior Director, Sales Enablement & Technical Training

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Dragos is on a relentless mission to defend industrial organizations that provide us with the necessities of modern civilization; running water, functioning electricity, and safe industrial working environments. As the market leader in ICS/OT Cybersecurity, we are dedicated to arming our customers with best-in-class technology, threat intelligence, and services to protect their systems as effectively and efficiently as possible. We're a remote-first culture with operations in North America, Europe, the Middle East, and APAC. We're looking for mission-oriented teammates who embody our core values of authenticity, transparency, and trust. Are you ready to make a difference? Come join a mission that can save the world! Dragos is seeking a Senior Director of Sales Enablement & Technical Training to serve as the critical bridge between our Product Management and Product Marketing teams and the global sales force, partner ecosystem, and customer-facing teams that drive revenue. This is a high-impact, high-visibility role at the center of Dragos' go-to-market engine. You will own the full enablement lifecycle, translating complex ICS/OT cybersecurity product capabilities, competitive intelligence, and market messaging from PM and PMM into role-specific, revenue-aligned enablement and training programs that equip sales teams, channel partners, SEs, and customer success to execute with precision and consistency. You will also lead technical training for customers and partners, ensuring they realize the full value of the Dragos Platform. The ideal candidate is a builder, translator, and performance-driven leader who can operationalize a structured learning and enablement model and deliver modular, continuously reinforced training programs tied directly to pipeline creation, win rates, deal velocity, and net revenue retention. THE ENABLEMENT VISION: REVENUE-ALIGNED LEARNING AT SCALE This role is responsible for executing a fundamental shift in how Dragos enables its field; moving from broad, episodic training toward a product-first, revenue-aligned enablement model built on eight structured tracks: Track 1: Product Mastery Tracks 2 & 4: Messaging & Deal Execution Track 3: Pipeline Creation & PLG Motion Track 5: Competitive & Differentiation Mastery Track 6: Expansion & Customer Growth Track 7: Role-Based Execution Track 8: Field Intelligence & Continuous Learning RESPONSIBILITIES : PM & PMM TO FIELD TRANSLATION Serve as the primary conduit between Product Management, Product Marketing, and the field-converting product releases, roadmap updates, competitive intelligence, and GTM messaging into actionable enablement content. Lead message certification programs that test and validate consistent narrative delivery across all customer-facing roles before and after major product launches or GTM pivots. SALES ENABLEMENT STRATEGY & EXECUTION Own and execute the global Sales Enablement roadmap across 8 structured learning tracks, aligned to GTM priorities, revenue goals, and Dragos' ICS/OT cybersecurity mission. Design and deliver modular, role-based learning programs (onboarding, e-learning, in-person workshops, simulations, certifications) that accelerate seller productivity, shorten ramp time, and improve win rates. Drive continuous reinforcement of messaging and positioning through short, repeatable modules rather than episodic one-time sessions. Establish a PLG-aligned enablement model that teaches reps to read product signals, qualify from usage data, and accelerate pipeline through the funnel. PARTNER & CHANNEL ENABLEMENT Extend the full enablement model to Dragos' partner community by building partner-specific training tracks, certification programs, and co-sell playbooks that drive consistent partner-sourced revenue. Develop scalable partner onboarding and ongoing education programs that enable channel partners to independently position and sell the Dragos Platform with the same confidence and accuracy as the direct sales team. Collaborate with the Channel and Alliances team to align partner enablement with GTM priorities, partner tiers, and incentive structures. TECHNICAL TRAINING (CUSTOMERS & PARTNERS) Oversee the technical training curriculum for customers and partners, ensuring they have the knowledge to deploy, operate, and maximize the value of the Dragos Platform. Build and manage product certification programs (leveraging platforms such as Credly) that create verifiable credentials and drive adoption milestones. Translate complex OT/ICS cybersecurity concepts into accessible, outcome-based training content across multiple modalities inckuding virtual, in-person, hybrid, and self-paced. MEASUREMENT & PERFORMANCE Establish and manage KPIs that demonstrate enablement ROI across the full revenue funnel: influenced pipeline per cohort, certified vs. non-certified rep win rates, deal velocity, new hire ramp time, and NRR impact from CS-certified accounts. Implement certification progr

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