Division of Tenant & Owner Resources-Owner Services Specialist

Responsibilities

• Your Role:
• Manage a caseload of assisted or applicant households
• Initial voucher application screening
• Determination and verification of eligibility
• Client or owner briefings (internal and external meetings)
• May perform community outreach to assist Section 8 participation
• Prepare and send appropriate correspondence, track responses
• Document case files and electronic records, file preparation
• Rent calculations
• Complete Rent Reasonableness determinations
• Attend mandatory trainings
• Preferred skills:
• Excellent Communication Skills (both orally and in writing)
• Strong Customer Service Focus
• Computer Proficiency
• Bilingual a Plus
• Section 8 or other Rental Subsidy experience a Plus
• Authorization to work in the United States is required for this position. The NYC Department of Housing Preservation and Development does not provide sponsorship for international employees for visa applications, extensions, or status changes, including H-1B visas. Applicants are responsible for ensuring that they meet all qualifying requirements for this position at the time of application.
• COMMUNITY ASSOCIATE - 56057
• Qualification Requirements
• High school graduation or equivalent and three years of experience in community work or community centered activities in an area related to duties described above; or
• Education and/or experience which is equivalent to "1" above.

Benefits

Additional Information

About HPD, the Office of Housing Access and Stability: The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods because every New Yorker deserves a safe, affordable place to live in a neighborhood they love. - We maintain building and resident safety and health - We create opportunities for New Yorkers through housing affordability - We engage New Yorkers to build and sustain neighborhood strength and diversity. Your Team: At HPD, rent subsidy programs are administered by the Division of Tenant & Owner Resources (DTOR). HPD's rental subsidies, including Section 8 or the Housing Choice Voucher (HCV) program, provide funding to eligible low-income families for rental assistance toward decent, safe, and affordable housing in a neighborhood of their choice. Families pay approximately 30% of their income toward rent, and the NYC Department of Housing Preservation and Development (HPD) pays the difference, directly to the owner. The unit must have a rent that is determined reasonable and affordable by HPD and must meet federal Housing Quality Standards (HQS) to be approved.

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