Supplier Manager

Responsibilities

• As a Supplier Manager, your responsibility is to manage suppliers based on Group policy and the External Supply Risk Management framework. You will guarantee compliance and alignment with risk appetite .
• Supplier Relationship Management
• Leads and actively shapes supplier relationships across contracts, ensuring delivery, governance and performance outcomes are consistently achieved. Drives the embedding of change and sustainable practices, balancing commercial, risk and customer priorities to deliver the right outcomes.
• Supplier Oversight and Accountability
• Manages supplier relationships and contracts from start to finish, ensuring complete alignment with policy frameworks and business goals. Accepts full responsibility for results, spotting issues early and pushing for swift resolution.
• Risk and Governance Management
• Data and Performance Insight
• Uses data confidently and independently to analyse supplier performance and influence decisions. Translates complex data into clear, actionable insight and employs it to challenge performance and boost outcomes across contracts.
• Customer - Centred Approach and Constant Refinement
• Maintains a strong emphasis on customer outcomes, applying structured analysis to address issues and provide effective solutions. Guides ongoing improvement efforts, using insight and feedback to enhance performance and service quality.
• Collaborator and Customer Engagement
• Builds strong, trusted relationships with collaborators at all levels. Influences and aligns priorities across teams, constructively challenging when necessary to achieve the right outcome. Maintains regular engagement with senior partners, including Director level.
• Commercial and Agreement Oversight
• Leads and supports contract activity during the lifecycle, employing strong commercial judgement to secure value, raise performance, and maintain supplier accountability. Fosters improved commercial results through strategic negotiation and ongoing supplier engagement.
• Why join us?
• We are investing billions in our people, places and tech to change the way we meet the needs of our 28 million customers. We are growing, and we'd love you to be part of the journey.

Requirements

• Supplier Management Expertise
• Proven background in handling suppliers throughout the entire process, securing delivery, performance, resilience, and value.
• Anticipates supplier risks and acts early to protect service and customer outcomes.
• Manages supplier performance and sustained improvement processes.
• Commercial and Contract Oversight
• Experience managing contracts and providing support for negotiations during all phases of the lifecycle.
• Drives value, performance and innovation through strong supplier collaboration.
• Uses market and business insight to improve decision making and outcomes.
• Leadership, People and Performance Management
• Leads a small team (typically 2 to 5 colleagues), setting clear direction, priorities, and expectations.
• Leads team performance with clear accountability, creating an environment where colleagues are supported , challenged, and empowered to deliver their best work.
• Provides regular, clear, and constructive feedback to improve capability and results.
• Supports development through coaching, guidance and stretching opportunities.
• Senior Stakeholder and Relationship Management
• Builds strong, trusted relationships with internal and external stakeholders .
• Regularly engages with and influences senior stakeholders , including Director level.
• Leads across teams without direct authority, driving alignment and outcomes.
• Confidently addressing challenges in a constructive manner and managing differing opinions to achie

Benefits

Additional Information

End Date Monday 13 July 2026 Salary Range £61,344 - £68,160 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary . Job Description JOB TITLE: Supplier Manager SALARY: £61,344 - £68,160 LOCATION: Manchester HOURS: Full-time WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of our time, at one of our office sites. Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

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