Sr. System Administrator, Global Localization Services

Benefits

Additional Information

Primary Function of Position The Senior System Administrator is responsible for the administration, optimization, and strategic evolution of the organization's Content Management System (CMS), Translation Management System (TMS), and related technologies. This role leads the implementation, maintenance, integration, and continuous improvement of systems, workflows, and processes that support global content development and localization operations. Working closely with business stakeholders, IT, and external partners, the Senior Systems Administrator gathers and translates business requirements into scalable technology solutions, develops and executes system roadmaps, and drives process automation and operational efficiencies. The role also provides technical leadership in system governance, vendor management, platform integrations, and technology modernization initiatives while ensuring compliance with corporate policies, standards, and business objectives. Essential Job Duties - Lead the selection, implementation, and maintenance of TMS and CMS-related tools - Identify and work on continuous improvement of the systems or applications through installations, upgrades, configuration changes, and error management - Serve as a champion for CMS and TMS technologies across the organization by promoting best practices, identifying new business use cases, and driving enterprise- wide adoption. Partner with business stakeholders to increase platform utilization, expand content and localization capabilities, and maximize the value and return on investment of content and translation technology solutions.Maintain content and translation development workflows as requirements change based on the organizational roadmap and the technology architecture - Support team members by troubleshooting and resolving technical issues identified in TMS and CMS - Work closely with internal stakeholders, IT, and vendors to implement policies and procedures to optimize the content and translation development workflows - Develop, conduct, and maintain training for TMS and CMS users in the utilization of the CMS and TMS workflows - Manage the translation workflows and the associated tasks, such as creating and managing the translation glossaries and memories - Maintain vendor relationships and escalate issues to vendors when necessary - Follow technology trends and evaluates tooling needs, and recommend potential solutions - Manage user and group access, adding, removing, and activating users for test and production document bases - Solicit feedback from users regularly on problems, design, and workflow for continuous improvement and communicate process or tool changes Required Education and Training - Bachelor's degree and 5-8 years of prior relevant experience or Master's with 3-5 years of prior relevant experience. Additional years of experience may be substituted instead of a degree Working Conditions None Required Skills and Experience - 5+ years working with localization and content management software required - Solid understanding of Translation Management System technology - Familiarity with DITA and XML markup language - Strong experience in implementing software automation solutions for technical content and translation - Strong experience in industry standards for translation memories and workflow tools - Ability to handle multiple projects and assignments concurrently while maintaining high levels of quality and effectiveness - Experience communicating technical information cross-functionally, including tool training, mentoring, and best practices. - Demonstrated experience in writing scripts - Excellent collaborative problem-solving skills - Excellent written and verbal communication skills across global and culturally diverse teams required - Ability to work well independently and with the team required - Highly organized, goal-oriented who can work on complex projects and create deliverables with minimal guidance and supervision required - Experience with medical devices and FDA-regulated environment preferred Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role. Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws. Mandatory Notices U.S. Export Controls Disclaimer: In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls

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