Senior Associate, Readiness Owner (Client Readiness)
External
New York Life Insurance · New York, NY$85K–$115K/yrFull-timeRemoteToday
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About the role
Drive operational readiness and change management across initiatives impacting client implementation and servicing. Develop readiness plans, map and improve workflows, identify risks and mitigation strategies, coordinate with PMs, Experience Owners, and technology teams, support testing and go-live activities, and ensure successful transition to business-as-usual operations with minimal disruption.
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