Mining Technology Support Advisor

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Company: Finning Canada Number of Openings: 1 Worker Type: Permanent Position Overview: 🚀 We're Hiring: Mining Technology Support Advisor 📍 Edmonton, AB | 🕒 7x7 Rotation | 💼 Full-Time, Permanent Join Finning Canada and help power the future of mining. Are you a tech-savvy problem solver who thrives in fast-paced environments and enjoys working with advanced, real-world technology? We're looking for a Mining Technology Support Advisor to support and optimize our industry-leading MineStar technology suite. 👉 Important: This is NOT a traditional IT support role. This position is focused on mining technology systems, fleet management solutions, and operational technologies that directly impact performance in active mining environments-such as Caterpillar MineStar™ Fleet, Terrain, Command (autonomous haulage), Detect (collision avoidance), and Health equipment monitoring systems, as well as related communication, GPS, and onboard mining technologies used across Finning-supported sites. ⏱️ Schedule 12-hour shifts on a 7x7 rotation (3-rotations of day shift and 1-rotation of night shift) 🌟 Why Finning? - Competitive salary + pension + benefits - Paid vacation + RRSP & Employee Share Purchase Plan - Work with cutting-edge mining technology - Collaborative, innovative team environment This is your opportunity to work at the cutting edge of mining innovation-supporting advanced systems that drive efficiency, safety, and productivity across operations. Job Description: 🔧 What You'll Do Serve as the go-to technical expert for MineStar solutions Troubleshoot and resolve complex system and operational technology issues Support remote deployments, upgrades, and integrations Deliver training to customers and internal teams Build strong customer relationships and ensure high satisfaction Contribute to continuous improvement of support processes ✅ What You Bring Diploma in a technical/engineering field Experience with IT systems, databases, or radio communications Exposure to mining tech (MineStar, Wenco, Modular) is an asset Strong problem-solving, communication, and project coordination skills Knowledge of mining operations, GPS, and equipment systems If you're ready to step beyond traditional IT and make a real impact in mining technology, we want to hear from you. 👉 Apply now or reach out to learn more! At Finning, we prioritize creating a diverse and inclusive environment. We are proud to be an equal opportunity employer, and we actively encourage all individuals to express themselves and achieve their full potential. As a company, we continuously strive to enhance our outreach to individuals of all backgrounds and identities. We do not discriminate against applicants based on gender identity, race, national and ethnic origin, religion, age, sexual orientation, marital and family status, and/or mental or physical disabilities. Furthermore, Finning is committed to collaborating with and providing reasonable accommodations /adjustments to individuals with disabilities. If you require an adjustment/accommodation at any point during the recruitment process, please inform your recruiter.

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