Global Demand Planner

About the role

We are seeking a Global Demand Planner to provide planning leadership at the intersection of Service, Factory Operations, and Engineering. This role owns service parts and customer upgrade planning for high-value semiconductor programs, ensuring strong factory alignment, material readiness, and on-time customer execution.

Responsibilities

• Lead service parts and upgrade planning using Servigistics Parts Planning or similar service planning platforms and Kinaxis Maestro
• Act as the primary factory interface for service, aligning service demand with factory capacity, build plans, and material availability
• Provide planning leadership for high-value customer upgrades, retrofit programs, and service-driven factory builds
• Partner with Factory Planning, Manufacturing, Engineering, Program Management, and Field Service to deliver customer commitments
• Incorporate ECNs/ECOs into service and factory plans, managing part revisions, supersessions, and inventory transitions
• Drive Service S&OP / IBP alignment across service, factory, and supply chain organizations
• Lead scenario analysis and trade-off decisions balancing service levels, inventory investment, and factory constraints
• Identify risks, resolve execution gaps, and communicate clear, data-driven recommendations to leadership
• Mentor planners and influence cross-functional teams without direct authority

Requirements

• Bachelor's degree in Supply Chain, Engineering, Business, or related field
• 5+ years of experience in service parts planning, factory planning, or aftermarket supply chain
• Experience with Servigistics Parts Planning or similar service parts planning solutions
• Strong experience using Kinaxis Maestro for constrained planning and scenario modeling
• Proven leadership in factory-service integration, particularly for high-value upgrades or retrofit programs
• Working knowledge of ECN/ECO processes and their impact on serviceability and factory execution
• Experience in semiconductor, capital equipment, or high-tech manufacturing environments
• Strong communication and stakeholder-influencing skills
• Why This Role
• High-visibility leadership role supporting strategic customer upgrade programs
• Direct impact on customer satisfaction, factory performance, and inventory optimization
• Opportunity to work with advanced planning platforms in a complex, fast-paced environment
• Collaborative, on-site culture with strong cross-functional engagement
• EQUAL OPPORTUNITY STATEMENT
• U.S. BASE SALARY RANGE
• $91,510.97 - $137,266.45
• This base salary range reflects the typical compensation for this role across U.S. locations.
• Our salary ranges are determined by role and level; individual pay is determined based on
• multiple factors, including job-related skills, experience, relevant education or training, work
• location, and internal equity. The range provides the opportunity for growth and progression as
• you develop within the role.
• Base pay is one part of our U.S. total compensation package which includes eligibility in the
• Axcelis

Benefits

Additional Information

JOB DESCRIPTION Global Demand Planner *Local candidates within a driving distance to the Beverly, MA area are encouraged to apply* On-site | Semiconductor Industry Want to discover just how far your intellectual curiosity can take you? You're in the right place. For more than four decades, Axcelis Technologies has been at the forefront of innovation in semiconductor manufacturing technology. Chipmakers around the globe rely on our tools and process expertise to deliver the semiconductors that power modern life from smartphones and computers to cameras and cars. We have become a technology leader by providing the innovation necessary for business to thrive, quality of life to advance, and the environment to flourish-enabling a truly sustainable future. Our influence is global, with more than 30 offices worldwide, an installed base of thousands worldwide and a customer list that includes the world's largest semiconductor manufacturers. Our team is expanding, and we are seeking a highly experienced Global Demand Planner with deep expertise in Servigistics Parts Planning and Kinaxis Maestro to manage and optimize global service parts demand and supply planning. This role supports mission-critical semiconductor equipment uptime by ensuring service parts availability while effectively managing inventory investment, engineering changes, and product life-cycle complexity.

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Company Intel

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