Senior Managing Director - Chief Enterprise Architect

Responsibilities

• Architecture Vision & Strategy: Steward and maintain the organization's modern architecture vision, strategy, and roadmap - encompassing enterprise cloud, data, and AI/ML architecture disciplines - ensuring alignment to corporate business strategy and long-term IT goals.
• Enterprise AI Leadership: Define and maintain a comprehensive AI/ML architecture strategy and roadmap, guiding the responsible, scalable, and secure deployment of AI solutions, including Agentic AI and Generative AI technologies.
• Agentic AI Strategy & Governance: Provide architecture leadership to enterprise strategy for Agentic AI - encompassing autonomous, multi-agent, and orchestrated AI systems capable of executing complex, multi-step tasks with minimal human intervention. Responsibilities include:
• Defining architectural patterns and guardrails for deploying AI agents, including agent orchestration frameworks, tool-use protocols, memory management, and human-in-the-loop checkpoints.
• Establishing governance standards for agent lifecycle management, including agent versioning, observability, auditability, and rollback capabilities.
• Evaluating and selecting enterprise-grade Agentic AI platforms and frameworks (e.g., LangGraph, AutoGen, CrewAI, or equivalent), assessing them for security, scalability, and alignment with TIAA's risk posture.
• Partnering with Risk, Compliance, and Legal teams to defin

Benefits

Additional Information

The Chief Architect is responsible for refining and stewarding TIAA's Enterprise Architecture vision while providing architectural leadership across all lines of business. The role will balance strategic and tactical initiatives while leading the development of standards and patterns for software tooling, modern technology design principles, and reference architectures. This role plays a significant part in driving improved efficiency and cost savings across TIAA, fostering innovation, realizing strategy through solutions, managing risk and compliance, and increasing business agility. Key Responsibilities and Duties Strengthen and maintain a centralized enterprise architecture practice and related processes, directly linked to federated architecture teams. Coordinate with business-facing IT and application development to ensure architectural objectives are being considered and met. Collaborate with other architects to define and maintain the enterprise blueprint for corporate architecture strategy and ensure integration between business units. Provide overall direction, guidance, and definition of IT architecture to effectively support the corporate business strategy. Steward and maintain the organization's overall modern architecture vision, strategy, and roadmap. Act as a strategic enabler and champion for enterprise architecture and design principles. Review and direct IT strategy ensuring alignment to business outcomes, fostering a culture of collaboration, development, and innovation. Motivate and develops staff, fostering teamwork and collaboration. Create an environment that promotes continuous learning and improvement. Monitor external evolving technologies that will impact IT and the business and ensure adequate plans are in place to assure readiness. Evaluate emerging technologies and identify opportunities to incorporate them into the organization's architecture. Evaluate emerging Enterprise AI capabilities and provide guidance for responsible, scalable, and secure deployment of AI solutions, including Agentic AI and Generative AI technologies. Maintain architectural metrics and KPIs and promote outcomes and results to the organization and senior leadership. Lead review board and ensure solutions are compliant with target-state architecture models. Articulate technology solutions and explain the competitive advantages of various technology alternatives. Maintain architecture tools and repositories and manage the technology adoption workflow. Develop long-term strategies and roadmaps in all architecture disciplines to meet IT and related business goals and identify risk scenarios and mitigation plans. Educational Requirements Educational Requirements University (Degree) Preferred Work Experience 10+ Years Required Physical Requirements Physical Requirements: Sedentary Work Career Level 12PL The Chief Architect is responsible for refining and stewarding TIAA's Enterprise Architecture vision while providing architectural leadership across all lines of business. The role balances strategic and tactical initiatives, leading the development of standards and patterns for software tooling, modern technology design principles, AI/ML frameworks, and reference architectures. This role plays a significant part in driving improved efficiency and cost savings, fostering innovation, realizing strategy through solutions, managing risk and compliance, and increasing business agility - with a strong emphasis on responsible and scalable AI adoption, Agentic AI enablement, and disciplined technology debt remediation.

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