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Restaurant Manager

External
MARTINO AGENCY logoMartino Agency · Singapore
S$72K–S$144K/yrFull-timeUnknownToday
ComplianceLeadership
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Responsibilities

  • Coordinate daily Front of the House and Back of theHouse restaurant operations
  • Deliver superior service and maximize customersatisfaction
  • Respond efficiently and accurately to customercomplaints
  • Regularly review product quality and research newvendors
  • Organize and supervise shifts
  • Appraise staff performance and provide feedback toimprove productivity
  • Estimate future needs for goods, kitchen utensilsand cleaning products
  • Ensure compliance with sanitation and safetyregulations
  • Manage restaurant's good image and suggest ways toimprove it
  • Control operational costs and identify measures tocut waste
  • Create detailed reports on weekly, monthly andannual revenues and expenses
  • Train new and current employees on proper customerservice practices
  • Implement policies and protocols that will maintainfuture restaurant operations

Requirements

  • Proven work experience as a Restaurant Manager
  • Extensive food and beverage (F&B) knowledge,with ability to remember and recall ingredients and dishes to inform customersand wait staff
  • Strong leadership, motivational and peopleskills
  • Proven customer service experience as a manager

Additional Information

We are looking for a Restaurant Managerto lead our business. You are required to deliver quality menu and motivate ourstaff to provide excellent customer service.


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