Entry Level Service Advisor / Service Assistant - Porsche of Silver Spring

Responsibilities

• Deliver a luxury automotive customer experience through professional communication and personalized service
• Coordinate service appointments, vehicle check-ins, repair orders, and customer updates with accuracy and efficiency
• Support service advisors and technicians by communicating vehicle concerns, warranty needs, and maintenance recommendations
• Maintain accurate customer and service records using dealership management software
• Promote premium maintenance services, OEM parts, and accessories while ensuring customer satisfaction throughout the service process

Requirements

• 1 year of previous automotive Service Advisor experience
• Strong communication and interpersonal skills
• Positive attitude with a strong work ethic
• Ability to multitask and stay organized in a busy dealership environment
• Basic computer skills and willingness to learn dealership systems
• Clean driving record
• Our MileOne Employee Advantage:
• MileOne believes that taking care of our employees is the most important step in creating a positive workplace and a successful company. MileOne offers a number of exclusive benefits and programs that are designed to help our employees and their families succeed both at home and in the workplace.
• MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.
• MileOne Autogroup is an equal opportunity employer and we maintain a drug free work environment
• By applying for this job, you agree to receive email communication, as well as telephone and/or SMS text communications using an autodialer or otherwise, at the number you have provided. Message and data rates may apply; text STOP to opt out after receiving text communications.
• HEGE123
• Service
• Salary Range
• $48,000 to $60,000
• Porsche Silver Spring
• Sponsored-External and Internal
• Zip Code
• 20904

Benefits

Additional Information

Job Description Porsche of Silver Spring, part of MileOne Autogroup, is hiring an Entry Level Service Advisor / Service Assistant to join our award-winning service team. This is a rare and excellent opportunity for someone looking to start a career in the luxury automotive industry. We are looking for a motivated, customer-focused individual who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service. As an Entry Level Service Advisor / Service Assistant, you will support the service department by assisting customers, coordinating vehicle service appointments, communicating repair updates, and helping ensure a smooth and efficient service experience from check-in to vehicle delivery.

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