Unisys OS 2200 Infrastructure Support Specialist

About the role

We're looking for an OS 2200 Infrastructure Support Specialist to join our team, providing systems support for a major manufacturing client's data center. Their Unisys 2200 systems are mission-critical to their core manufacturing business. This role offers an opportunity to work with time-tested enterprise systems and contribute to ongoing modernization efforts.

Responsibilities

• Help a team of specialists provide on-call response and support for the client's Unisys 2200 systems environment.
• We've got a flexible rotation schedule to ensure coverage while keeping our team happy.
• Use standard Unisys and the client's custom logging utilities to monitor system "health."
• Triage and assess incidents, distinguishing between hardware defects, systems software issues, including 3rd party product, and application anomalies. Perform root cause analysis on serious incidents.
• Follow and execute against customer-defined policies for incident escalation, change control, testing, and promotion into production.
• Respond to emergency alerts, restoring normal operations promptly.
• Perform monitoring of mainframe databases to ensure data integrity.
• Coordinate with other stakeholders: application programmers, support staff on other connected systems, Unisys, and 3rd party software providers.
• Prepare and submit trouble reports to Unisys and 3rd party vendors as appropriate.
• Implement approved corrections and coordinate with change control procedures for timely remedy installation.
• Provide periodic reports to management about system performance, any anomalies, and plans for risk mitigation and/or remediation.
• Required Skills and Experience
• We're looking for someone with 3+ years of experience in OS 2200 systems support, ideally with prior experience as a system programmer. Greater length and depth of experience is welcome and highly desirable.

Requirements

• Overall understanding of the entire Unisys 2200 ecosystem, operating system, utilities, database, communications, transaction processing, 3rd party products, and applications development techniques
• Experience in booting OS 2200
• Experience in installing 3rd party products onto 2200 systems. Familiarity with COMUS, SOLAR
• Experience with Unisys OS 2200 executive control language (ECL)
• Experience in obtaining and interpreting diagnostic data: operating system dumps, logging, and tracing in various components
• Exposure to security on OS 2200
• Strong skills in triage for incidents, especially in differentiating hardware vs OS, vs 3rd party products, vs application programs
• Ability to thrive under pressure to help remedy time-sensitive mission-critical issues
• Great written and verbal communication skills, adapting communication styles to the audience
• Facility in reading and analyzing MASM (Unisys assembler) is highly desirable
• Prior experience as a 2200 system console operator is highly desirable
• Ability to troubleshoot integration points with diverse external systems, such as VAX Shop Floor, Oracle ERP, Unix, Web/Java, and Windows platforms
• Familiarity with the progression of Unisys' OS 2200 ClearPath operating system over the last 3 - 4 system base releases is helpful
• Experience with the STAR-1100 tape management system and with virtual tape is desirable

Benefits

Additional Information

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