District Manager- NY

About the role

At Le Pain Quotidien, we believe exceptional hospitality starts with purpose, in our ingredients, our standards, and how we care for people. When you join LPQ, you become part of a 35-year-old beloved brand built on warmth, community, and connection. From the bread we bake to the experiences we create, we take pride in doing things the right way, every day. Regular guests become familiar faces, teammates support one another, and every shift feels purposeful. We also offer something different from many restaurant environments: a more predictable schedule, a sustainable pace, and the ability to build a career without sacrificing your life outside of work. As part of Convive Brands, you'll have opportunities to grow your career across a portfolio of restaurant concepts, including California Pizza Kitchen and Little Beet. At LPQ, you're not just joining a restaurant, you're joining a place where you can develop your skills and career, take pride in your work, and be part of building a strong community. As a District Manager, you will help lead the team that defines what great looks like at LPQ. You will develop strong restaurant leaders, set the bar for hospitality and execution, and drive results across people, performance, and profitability, ensuring every restaurant in your district delivers an experience that clearly differentiates LPQ from the competition. Our District Managers spend their time in restaurants, building leadership capabilities and working side by side with the teams. Each District Manager Knows the Way, Goes the Way and Shows the Way! Does this sound like you?

Responsibilities

• Your restaurants have beautifully set up display cases showcasing our fresh baked goods pulling guests into our restaurants
• Coach restaurant leaders to deliver warm, consistent service and to use guest feedback to continually elevate the experience How this shows up in your restaurants: You coach your teams to anticipate guest needs and consistently meet service standards
• You create an environment where guests feel at ease, knowing their needs are consistently me
• You drive positive sales growth and consistent margin management on deliverables to deliver to bottom line
• You build happy and engaged teams with strong retention and low turnover
• Build strong bench strength by identifying talent early, creating development plans, and preparing leaders for growth How this shows up in your restaurants: You recognize potential by identifying employees that show initiative and demonstrate a growth mindset
• You ensure multiple successors are ready for each critical role
• Partner with restaurant leaders to understand and manage their business, including labor, food costs, inventory, and forecasting. How this shows up in your restaurants: You discuss process improvements and can walk through your business acumen and how you accomplish results
• You discuss how your actions not only achieved immediate results but also how those actions contributed to sustainable long-term success
• Ensure food safety and quality standards are upheld daily through visible leadership, training, and follow-through How this shows up in your restaurants: You lead by example and demonstrate open communication.
• You have an active presence on the floor educating and asking questions.
• You empower teams to take ownership of food safety and quality
• Use data and insights to spot trends, solve problems at the root, and drive meaningful improvements across the restaurants How this shows up in your restaurants: You connect numbers to behaviors and performance, not just reports
• You can use sales, labor, waste, and guest metrics daily and adjust plans accordingly
• You use data to celebrate wins, highlight improvements, and reinforce strong execution.
• Create and execute district level sales and traffic driving strategies, scaling what works across all locations How this shows up in your restaurants: You ensure every store has a clear, actionable weekly sales plan
• You use data to prioritize high‑impact actions - focusing on top sellers and underperforming dayparts.
• You pilot initiatives in one store, measure results, and quickly scale successful strategies across the district.
• Lead engaging district meetings that reinforce standards, share best practices, and drive consistent follow through How this shows up in your restaurants: You highlight best practi

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