Cyber Claims Manager, France (M/W)

About the role

Coalition is the world's first Active Insurance provider designed to help prevent digital risk before it strikes. Founded in 2017, Coalition combines comprehensive insurance coverage and innovative cybersecurity tools to help businesses manage and mitigate potential cyberattacks. Opportunities to make an impact with bold thinking are real-and happening daily at Coalition. Coalition is seeking an experienced and highly motivated Cyber Claims Counsel (M/W) - Responsable sinistres cyber (H/F), with strong expertise in insurance and cyber incident coverage, to join its fast-moving and growing international team as the first Claims professional for the French market. The Claims team at Coalition stands out for its outstanding customer service and deep expertise in handling cyber claims for its insureds. As a team, we focus on partnering with our clients to resolve cyber incidents quickly and find practical, business-focused solutions to cyber risk. As we continue to grow, we are seeking an experienced Claims professional to join our cyber claims team, with responsibility for handling complex Cyber, Tech, and Media policies. You will also support the underwriting team and coordinate with a range of external partners, including breach counsel, defense counsel, and coverage counsel, on behalf of Coalition and its partner carriers. The role is fully remote within metropolitan France . Accédez à l'annonce du poste en français ici

Responsibilities

• Handle the intake of cyber incidents, including the coordination of breach counsel, forensic investigators and other external partners
• Evaluate the full portfolio of claims in France
• Ensure timely posting and recommend appropriate and accurate reserves in line with Coalition and partner carrier guidelines
• Handle complex and litigated claims, including third party liability arising from security failures or data breaches, as well as Media and Tech E&O exposures
• Maintain accurate file documentation/information in our claims system
• Assess liability, quantum and coverage on claims, and clearly document your analysis, strategy and decisions in our claims system
• Intelligently guide and monitor third-party service providers, including quality of work, strategy and spend
• Maintain and develop relationships with brokers, insured stakeholders and key partners in the French market
• Identify and pursue settlement opportunities that achieve effective outcomes
• Work closely with counsel and other stakeholders to coordinate defense strategy and drive timely resolution of claims
• Provide data and insights to underwriters
• Support business development by contributing to marketing, client presentations and sales discussions
• Liaise with partner carriers
• Lead client engagement activities including cyber incident preparedness and tabletop exercises, whether delivered directly by Coalition or our partners
• Ensure the global claims team is aware of specific claims handling requirements and market practices in France as well as other EEA countries, as Coalition expands its geographical footprint.

Requirements

• 4+ years of experience handling cyber, tech, and/or media claims and litigation. Preferred background in:
• Education:
• Language skills: Fluent in French & English
• Team work:
• Bonus:
• Additional language skills in Italian and/or Spanish
• Prior experience handling Italian or Spanish claims
• Compensation & Benefits
• CDI contract with Cadre professional status (full time employment contract in France)
• Position based in metropolitan France, in full remote work
• Annual home office stipend + access to coworking spaces
• 25 paid holidays + RTT days (additional time off)
• Private Medical Coverage (Mutuelle et complémentaire santé) covered by employer at 70% for medical, dental, and vision coverage, including out-patient treatment
• Life & Disability Insurance (Prévoyance) + Statutory pension
• Mental & physical health wellness programs
• Competitive compensation and opportunity for advancement
• Why Coalition?
• We're always looking for collaborative, inquisitive individuals to join #OurCoalition.
• Visit our Newsroom >
• Privacy Notice
• Coalition is committed to protecting your privacy and handling your personal information responsibly. We collect, use, and store personal information as necessary for the recruitment process and in compliance with applicable privacy laws and regulations in all region

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