Guest Service Associate - Housekeeping

About the role

Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service. Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Ahmedabad to ensure maximum cooperation, productivity, morale and guest service. Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction. Your experience and skills include: Service focused personality is essential and previous leadership experience required. Prior experience working with Opera or a related system. Proven ability to build and maintain good relationships with all stakeholders. Communicate thoughts, actions and opportunities clearly with strong networking skills. Ability to lead by example, believe in a strong team culture and set the scene for high performance. Your team and working environment: Our commitment to Diversity & Inclusion: We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

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Company Intel

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