UC Operations Engineer (Tech MNC, Up to 6.3k)

About the role

Adecco is partnering with Tech MNC to look for an UC Operations Engineer (Tech MNC) , who provides end-to-end support for Unified Communications (UC) , AV , and telecommunications systems by deploying, maintaining, troubleshooting, and optimizing meeting room technologies while delivering technical support for hybrid meetings and driving AI-enabled automation and system reliability. The Talent Requirements & Skills Minimum 2 years of experience in Unified Communications, Audiovisual (AV) , or Telecommunications support. Experience supporting meeting room technologies, video conferencing platforms, and enterprise collaboration environments. Knowledge of AV system deployment, troubleshooting, vendor coordination, and project implementation.

Requirements

• AVIXA CTS, CTS-D, or CTS-I certifications are preferred.
• Job Description
• Support the implementation and refresh of meeting room , collaboration , and telecommunications systems for new office projects.
• Review room designs and ensure compliance with global AV standards .
• Coordinate the procurement, installation, commissioning, and testing of AV and telecom equipment with internal stakeholders and external vendors.
• Provide technical support for in-person, hybrid, and virtual meetings , including webinar configuration, AV equipment operation, and in-meeting facilitation.
• Monitor and troubleshoot meeting room and telecom systems, responding to incidents and coordinating issue resolution.
• Implement AI-driven monitoring , preventive maintenance, and self-healing capabilities to improve system reliability and automate end-user support.
• Maintain project documentation, update service tickets, and communicate project and incident status to stakeholders.
• Next Step:
• Send your updated cv at JiaYi.Lim@adecco.com
• Email Subject: UC Operations Engineer (Tech MNC)
• Only shortlisted candidates will be contacted
• Lim Jia Yi
• EA License No: 91C2918
• Personnel Registration Number: R24119814

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