Remediation Officer

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REMEDIATION OFFICER Trinity Estates - £Competitive - Home Based (North & Midlands) ROLE OVERVIEW You will play a key role in ensuring our managed developments remain safe, compliant and well-cared-for by coordinating remediation activity from investigation through to completion. Working across a varied residential portfolio, you will turn complex technical findings into practical, resident-friendly plans that protect people, property and reputations. You will bring structure, pace and professionalism to each case: gathering evidence, prioritising risk, planning works, and keeping everyone aligned - from residents and site teams to contractors, consultants and internal stakeholders. Your calm, people-first approach will ensure clear communication, robust documentation and quality outcomes, every time. ROLE EXPECTATIONS Most days you will be reviewing reports and data, translating them into clear scopes of work, and coordinating suppliers to deliver safe, compliant remediation. You will keep residents informed, track progress and costs, maintain meticulous records and escalate risks promptly. You will also conduct planned site visits to verify quality, progress and resident experience. WHAT SUCCESS LOOKS LIKE Remediation projects delivered safely, on time and within agreed budgets, with clear, auditable records. Risks identified early, prioritised effectively and reduced through well-structured action plans. Residents, clients and colleagues kept fully informed, with timely, empathetic and transparent updates. Robust contractor management: clear scopes, fair tendering, strong H&S oversight and quality assurance. Accurate data and documentation maintained, enabling confident reporting and regulatory compliance. Proactive pursuit of cost recovery routes (warranties, guarantees, claims) to protect client funds. HOW YOU'LL SPEND MOST OF YOUR TIME Reviewing surveys, reports and site intelligence to define remediation priorities and scopes of work. Preparing tender packs, assessing proposals and appointing competent contractors and consultants. Building and tracking project plans, programmes and budgets, with regular progress reviews. Leading meetings and resident updates; issuing clear, accessible communications at key milestones. Carrying out site visits to validate quality, safety controls and adherence to specification. Maintaining compliance records, risk registers and MI dashboards for internal and client reporting. WHO THIS ROLE IS FOR You are a structured, detail-strong coordinator who stays calm, fair and solutions-focused under pressure. You communicate complex, technical matters simply and empathetically to non-technical audiences. You confidently challenge where needed and hold suppliers to account while building positive partnerships. You balance safety, quality and cost, making sound, evidence-based decisions. You are self-motivated, collaborative and comfortable working across multiple live projects. EXPERIENCE THAT HELPS Coordinating building safety or defect remediation projects, including façade, fire safety or water ingress. Managing major works in residential property, including scoping, tendering and contractor oversight. Familiarity with H&S principles and construction best practice, including CDM and RAMS. Handling insurance/warranty claims and technical documentation to support cost recovery. Using property, project or asset management systems to track actions, risks and performance.

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