Support Engineer II
External
Solenis · Louisiana (remote)Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Conduct routine service visits, perform system testing, and ensure optimal performance of water treatment programs.
- Document all service activities through detailed reports and communicate findings to internal and external stakeholders.
- Maintain accurate records of onsite chemical inventory.
- Partner with Sales Account Managers to design, implement, and optimize water treatment programs.
- Troubleshoot technical issues at customer sites and support the development of corrective action plans.
- Identify opportunities for growth within existing accounts and assist with business development efforts at prospective sites.
- Analyze operational data to evaluate program performance and recommend improvements.
- Ensure all work is completed in a safe, compliant, and customer-focused manner.
Requirements
- Bachelor's degree in Chemical Engineering or a related technical discipline preferred.
- 2-5 years of experience in industrial water treatment or a similar field preferred.
- Ability to travel locally to customer sites on a regular basis.
- Physical ability to lift and carry up to 50 pounds as required.
- Strong analytical and problem-solving skills.
- Excellent communication skills, both written and verbal.
- Customer-focused mindset with the ability to build strong working relationships.
Benefits
Additional Information
Solenis is a leading global provider of water and hygiene solutions. The company's product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, cleaners, disinfectants, and state-of-the-art monitoring, control and delivery systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 78 manufacturing facilities strategically located around the globe and employs a team of over ~23000 professionals in >160 countries across six continents. Solenis is a 2025 Best Managed Company Gold Standard honoree. For additional information about Solenis, please visit www.solenis.com or follow us on social media.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at solenis? Share your experience