Product Lead, Capacity & Resource Optimization

About the role

Organizations are still planning workforce capacity in spreadsheets, treating headcount as the only variable, and reacting to demand signals weeks after they should have done something about it. The full picture of how work actually gets done - by people, by teams, and increasingly by AI - is invisible to the tools meant to manage it. We're building Loop to change that. We're looking for someone who knows this problem from the inside - someone who has implemented workforce planning or capacity management systems, run resource allocation processes for large delivery organizations, or consulted on the hard tradeoffs between demand, supply, skills, and cost. You may have come up through workforce management consulting, professional services operations, HR technology implementation, or resource management within a large PMO. If you've spent years watching organizations struggle to answer whether they have the capacity to deliver on their strategy, and you're ready to build the product that actually answers it, this is the role.

Responsibilities

• Resource management touches nearly every other part of the product. You'll drive strategy for this domain while working closely with Product Managers across Loop whose work intersects with yours.
• You'll define how Loop models, surfaces, and helps organizations make decisions about their full workforce capacity:
• Full-time employees - the core of most capacity plans
• Temporary and contract workers - time-boxed capacity with distinct cost structures and availability constraints
• Third-party and partner capacity - vendor relationships, SOWs, and partner ecosystems that are frequently invisible to portfolio tools
• Gig and on-demand workers - project-specific capacity that is allocated and released rapidly
• AI-assisted work - human-led work supported by AI tools (agents, automation, assisted workflows): what's in use, at what cost, and how it influences capacity
• Autonomous AI-powered capabilities - automated pipelines, agentic workflows, and tools that execute tasks autonomously, without a person involved
• Specifically, you'll own:
• Product strategy and roadmap for Loop's resource management and capacity planning capabilities
• Demand-to-capacity matching: identifying gaps, running scenarios, and supporting allocation decisions across a mixed workforce
• Skills-based planning: matching the right work to the right resource type, based on a structured skills taxonomy
• Discovery with Heads of Resource Management, PMO leaders, HR business partners, and workforce planning teams
• Defining how AI surfaces capacity risk, recommends reallocation, and flags strategic drift before it becomes a delivery problem

Requirements

• We care far more about deep domain knowledge than a traditional product management background. If you have lived inside this problem as a resource manager, workforce planner, PMO leader, implementation consultant, or operations lead, we want to talk to you.
• Domain experience: 4-8 years in resource management, workforce planning, capac

Benefits

Additional Information

With over 30,000 customers, including a third of Fortune 500 companies, Tempo is trusted by organizations across the globe to make their workflows work better. We create a suite of integrated solutions for time management, resource planning, budget management, roadmapping, program management, reporting and more. We create the tech that enables the modern team to deliver - for every step from first vision to value. Since our beginning in 2007 as a project to make a time-tracking tool to help a client, Tempo has expanded to become the #1 time management add-on for Jira, and we have developed and acquired a multitude of tools to become one of the most trusted names in the Atlassian ecosystem. We want everyone to work better - but we also want to be a tech company with a heart. Join us as we continuously innovate our award-winning products, create new solutions, and help the world work smarter, not harder. About Tempo and Loop Tempo builds the infrastructure layer for how modern enterprises plan and execute work. Our newest platform, Loop, is an Adaptive Strategic Portfolio Management (SPM) system - purpose-built to help organizations continuously orchestrate strategy, capacity, and delivery in a world where AI is actively reshaping how work gets done and who - or what - does it. Loop sits above the execution layer. It gives leadership a unified place to set direction, run planning, and see what's actually happening across a portfolio, surfacing recommendations from insights that cut through the noise.

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