F-15 Field Service Representative

About the role

Boeing is seeking a F-15 Field Service Representative to be based in Singapore. Position Responsibilities: - Leads onsite technical field support of company products. - Performs troubleshooting procedures for multiple systems and specialty coverage. - Resolves complex maintenance and operational issues. - Monitors product performance and makes recommendations for resolution of potential issues. - Analyzes technical data and evaluates maintenance procedures. - Develops and conducts ad hoc training. - Function as a liaison between Boeing and the Customer. - Support maintenance personnel with onsite troubleshooting of various aircraft systems and components. - Resolve maintenance and operational issues. - Must be able to read schematics, drawings and use fighter aircraft support and test equipment. - Monitor product performance and make recommendations for resolution of potential issues. - Analyze technical data and evaluate maintenance procedures. - Develop and conduct ad hoc training. - Provide onsite field service representation and technical support to the customer and initiate corrective actions to ensure customer satisfaction with company products and services. - Utilize multi-discipline, technical expertise, and company knowledge to assist the customer to achieve and sustain a high level of proficiency in the operational and maintenance field. - Understand customer expectations and assist the customer in interpreting and using support data and documents. - Provide onsite technical on-the-job training and act as the on-site liaison between the company and customer personnel of widely varying backgrounds to gain resolution of significant technical and operational issues. - Work unsupervised for extended periods of time in a wide variety of environments. - Develop excellent relationships across multiple organizations and with all levels of the military customer to ensure customer satisfaction with products and services. - Understand and administer export compliance requirements. This position is expected to be 100% onsite. The selected candidate will be required to work onsite at Paya Lebar Singapore. This position requires an active U.S. Secret Security Clearance. (A U.S. Security Clearance that has been active in the past 24 months is considered active) Export Control Requirement: This position must meet U.S. export control compliance requirements. Basic Qualification: - Education/Experience typically acquired through advanced education (e.g., Bachelor) and typically 10 or more years related work experience or an equivalent combination of education and experience (e.g., Masters +8 years related work experience; 14 years related work experience etc.) - F-15 aircraft experience is required

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