Senior Proposal Specialist
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Responsibilities
- Own the end-to-end proposal process for standard spare parts from RFQ receipt to quotation submission
- Review customer inquiries and select appropriate spare parts using internal systems and reference tools
- Collaborate with Sales, Customer Support, Engineering (where needed), and Supply Chain for quick input and validation
- Ensure proposals are accurate, within target lead times, and aligned with pricing policies and discount structures
- Handle high volumes of proposals while maintaining quality, consistency, and response time expectations
- Work closely with the shared services team (if applicable) to streamline proposals and handover of orders
- Track and improve proposal turnaround time (TAT), win ratio, and customer feedback
- Ensure that proposals and related documents are stored and documented as per internal guidelines
- Assist with export control classification, basic compliance checks, and data accuracy in proposal tools
- Support follow-up on open quotes, order conversion, and overdue customer responses
- Coordinate with Procurement for price and availability of non-stock or equivalent items
- Contribute to proposal process improvement initiatives and documentation of standard work practices
- Participate in system and tool enhancements related to standard parts quoting
- Support training of new team members and promote consistent use of proposal tools and templates
- Required skills
- Bachelor's degree in Engineering, Supply Chain, or related field
- 5+ years' experience in a B2B operational, customer support, or supply chain role
- Experience in mining, heavy industry, or industrial environments preferred
- Strong analytical thinking and forecasting capability
- Excellent communication and stakeholder management skills
- Comfortable working cross-functionally in a structured environment
- Fluent in English and Russian
- Why Join FLS?
- Work with an industry leader with a strong installed base and long-term customer partnerships
- Be part of a team that drives operational excellence and service reliability
- Contribute to sustainable growth and continuous improvement
- Join a collaborative, high-performance environment where service truly matters
- We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.
Benefits
Additional Information
Senior Proposal Specialist At FLS, service is at the heart of everything we do. We are looking for a Senior Proposal Specialist who will be r esponsible for preparing timely, accurate, and competitive technical-commercial proposals for standard spare parts. This role ensures efficient handling of high-volume quotation requests, close collaboration with internal and external stakeholders, and consistent alignment with customer expectations and internal process standards. The Proposal Engineer plays a key role in maintaining proposal quality, improving turnaround time, and contributing to customer satisfaction.
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