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Luxury Automotive Service Manager

External
murgadoautomotive logoMurgadoautomotive · Chicago, IL
Full-timeOn-site20mo ago
ComplianceLeadership
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Responsibilities

  • Oversee all aspects of the service department, including staffing, training, and performance management
  • Ensure that service advisors provide exceptional customer service and maintain high levels of customer satisfaction
  • Monitor service department performance metrics and implement strategies to improve efficiency and profitability
  • Manage scheduling and workflow to optimize technician productivity and minimize customer wait times
  • Ensure compliance with company policies, procedures, and safety standards

Requirements

  • Previous experience in automotive service management in a luxury brand (Audi, BMW, Lexus, Land Rover, Mercedes-Benz, Porsche, etc.)
  • Strong leadership and management skills, with the ability to motivate and inspire a team
  • Excellent communication and interpersonal skills
  • Proficiency with automotive service management software and computer systems
  • Knowledge of automotive repair processes and industry best practices

Benefits

Competitive salary and bonus opportunitiesComprehensive benefits package, including health insurance and retirement plansOpportunities for career advancement within the Murgado Automotive GroupOngoing training and professional development opportunitiesDynamic and collaborative work environmentIf you are a dynamic leader with a passion for automotive service and a commitment to excellence, we invite you to join our team at Murgado Automotive Group as an Luxury Automotive Service Manager. We look forward to reviewing your application!We are an employer who participates in the E-verify program with the Department of Homeland and Security.

Additional Information

Murgado Automotive Group is a leader in the automotive industry, representing top brands and delivering exceptional service to our customers. We are committed to providing a dynamic and supportive work environment where team members can thrive and grow. We are currently seeking a motivated and experienced Automotive Service Manager to join our team and lead our service department to new heights. As a Luxury Automotive Service Manager at Murgado Automotive Group, you will play a key role in ensuring the success and efficiency of our service department. You will be responsible for overseeing day-to-day operations, managing a team of service advisors and technicians, and ensuring that our customers receive top-notch service at every visit.

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