Pharmacy Technician III - BioPlus Specialty Pharmacy

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Anticipated End Date: 2026-07-13 Position Title: Pharmacy Technician III - BioPlus Specialty Pharmacy Job Description: Pharmacy Technician III - BioPlus Specialty Pharmacy Location: CA-CARPINTERIA, 4690 CARPINTERIA AVE, STE B Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. Onsite: This role requires associates to work from the posted locations full-time, enabling consistent face-to-face collaboration, teamwork, and direct engagement. This policy promotes an environment built on in-person interaction, communication, and immediate support. BioPlus Specialty Pharmacy is a proud member of the Elevance Health family of companies . BioPlus offer consumers and providers an unparalleled level of service that's easy and focused on whole health. Through our distinct clinical expertise, digital capabilities, and broad access to specialty medications across a wide range of conditions, we deliver an elevated experience, affordability, and personalized support throughout the consumer's treatment journey. The Pharmacy Technician III is responsible for interpretation and data entry of complex prescriptions, prior authorization processing, and troubleshooting adjudication issues. Reviews requests by mail, telephone, or electronically and responds to inquiries and interprets requests to determine the most effective response. How you will make an impact: Verifies member and provider information and inputs data for the pharmacists and other clinicians to review. Processes prior authorization requests from physicians' offices and ensures compliance with all Medicaid, Commercial, and Medicare requirements; informs relevant parties of all prior authorization determinations. Managing inbound and outbound communications, triaging and problem-solving pharmacy inquiries, ensuring any related patient and prescriber communication is completed and resolving all related open cases across patient services tool and pharmacy processing system, and managing prescription queue workflow. Manage and support more complex inquiries and support other lower level pharm techs. Provides resolution to grievances and appeals issues. Responds to inquiries from physicians, sales team, and members related to formulary and prescription benefits. Manages escalations and analyzing data and results of any process improvements. Generates reports related to necessary data for respective department, as well as other ad hoc reports as needed. Works in applicable queues, supporting clinicians and operations leadership with inbound requests in all lines of business. Acting as a subject matter expert in all respective areas and lines of business and maintains knowledge of new tasks to ensure continued education and support. Mentors and trains lower-level pharmacy technicians as needed. Minimum Requirements: Requires H.S. diploma or equivalent and minimum of 5 years of pharmacy experience. Requires an active, valid, current and unrestricted state Pharmacy Technician license or national license based on applicable state(s) requirements to practice as a Pharmacy Technician within the scope of practice in a state or territory of the United States. Multi-state certification is required if this individual is providing services in multiple states. Preferred Skills, Capabilities and Experiences: Certified Pharmacy Technician preferred For URAC accredited areas, the following professional competencies strongly preferred: strong oral, written and interpersonal communication skills, problem-solving skills, facilitation skills, and analytical skills. For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $24.59 - $36.89 Locations: California In addition to your salary, Elevance Health offers benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws . *The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vest

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