Capability Integration Manager (12 Month FTC) - Lloyds Living

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End Date Wednesday 17 June 2026 Salary Range £40,824 - £45,360 We support flexible working - click here for more information on flexible working options Flexible Working Options Hybrid Working, Job Share Job Description Summary Title: Capability Integration Manager (12 Month FTC) Location: Manchester Function: Property Management WORKING PATTERN: Our work style is hybrid, which involves spending at least four days per week, or 80% of our time, at one of our office sites About Lloyds Living . Join us at Lloyds Living as we redefine what it means to manage property in the UK. We're on an ambitious journey to become one of the country's largest and most trusted landlords, creating vibrant communities and delivering exceptional living experiences. As we scale at pace, you'll be part of a dynamic team shaping the future of property management-where innovation, customer focus, and growth go hand in hand. This is your chance to make an impact and be part of something extraordinary. Job Description Role Purpose To lead the coordination and delivery of the LLPM learning programme, ensuring the business has the capability required to deliver safe, compliant and high-quality property management at scale. The role is accountable for identifying capability gaps, defining and maintaining an outcome-led learning plan, and ensuring learning is aligned to Lloyds Living's operating model, culture and performance standards, with a focus on embedding capability. Acting as the integration point between LLPM, the Skills Development team and external providers, the role ensures learning is: Designed around real operational needs. Embedded into day-to-day ways of working. Driving measurable improvements in performance, control and customer outcomes. Success is defined by the impact on how the business performs and the consistency of delivery, not the volume of training delivered. Key Accountabilities Learning Planning & Oversight Define and maintain a prioritised LLPM learning plan, aligned to: Business priorities (e.g. mobilisation, performance, scale-up) Regulatory and control requirements Operational performance and risk indicators Ensure learning activity is: Outcome-focused and clearly sequenced Regularly reviewed and updated in line with business need Capability Assessment & Gap Identification Partner with LLPM, Portfolio, Mobilisation and Risk teams to: Identify capability and performance gaps Translate audit findings, incidents and performance trends into clear learning requirements Focus on root cause to ensure interventions are: Targeted Effective Aligned to business priorities Learning Design & Delivery Coordination Work in partnership with the Skills team to: Oversee end-to-end learning solutions Ensure high-quality, standardised delivery Maintain clear oversight of scope, priorities, and re-prioritisation Manage external providers to: Deliver specialist learning where required Ensure outputs are practical, relevant and aligned to Lloyds Living standards Coordinate rollout across LLPM to ensure: Clear ownership Timely delivery Consistent execution Embedding Learning in the Business Ensure learning is effectively cascaded and embedded across all relevant teams Support leaders to: Reinforce learning through team routines Hold colleagues to account for application Align learning to day-to-day operational delivery, not standalone activity Governance & Control Alignment Accountable for ensuring all learning activity aligns to Lloyds Living's governance framework and control environment, supporting consistent and disciplined execution across the business. Embed learning that reflects how the business operates, including: Decision-making and escalation protocols Effective use of governance forums (e.g. Ops Oversight, Risk, SLT) Evidence, audit trail and record-keeping requirements Ensure learning reinforces: Where control points exist and how they are applied in practice The importance of control discipline and consistent execution Clear ownership of decisions and outcomes Challenge and shape learning outputs to ensure they reflect: Real operational risks Actual decision points and accountabilities Monitoring, Reporting & Continuous Improvement Accountable for tracking the delivery and impact of the LLPM learning programme, ensuring it remains aligned to business performance and risk priorities. Track: Delivery against plan Coverage across teams and roles Alignment to key business risks Assess effectiveness through: Operational performance trends Audit and assurance outcomes Feedback from stakeholders Translate insight into action by: Identifying capability gaps and root causes Triggering targeted learning interventions Adjusting prioritisation and sequencing of delivery Maintain continuous improvement by: Updating content and approach in line with emerging risks and business needs Ensuring learning remains practical, relevant and outcome-focused Key Relationships Skills Development Team - design au

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