CX Knowledge Architect
External
Notion · New York, NY$165K–$180K/yrFull-timeOn-site1w ago
Information ArchitectureNotion
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About the role
Own and scale Notion's internal CX knowledge system: design information architecture and governance, ensure content accuracy and freshness, build reusable modular content, supervise AI-assisted content automation, and partner cross-functionally to enable support readiness and improve support quality and efficiency.
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Company Intel
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