Business Development Manager - Travel Retail Japan

Responsibilities

• Business Development & Retail Performance
• Drive sales growth and retail performance across Travel Retail locations
• Monitor sales KPIs, stock levels, and product assortment
• Conduct regular business reviews and sales analysis
• Identify opportunities to improve productivity and brand visibility
• Support the implementation of commercial initiatives and animation plans
• Partner & Operator Management
• Develop strong relationships with Travel Retail operators and store management teams
• Act as the primary point of contact between local partners and Diptyque headquarters
• Support negotiations for visibility, activations, and retail opportunities
• Provide market insights and field feedback to global stakeholders
• Retail Excellence & Team Support
• Recruit, onboard, and support Beauty Consultants where applicable
• Coach retail teams to maximize sales performance and customer experience
• Set clear objectives and monitor performance
• Partner with the Training team to identify development needs and deliver product education
• Merchandising & Brand Execution
• Ensure consistent implementation of Diptyque visual merchandising standards
• Monitor execution of launches, animations, and promotional activities
• Support retail teams in maintaining premium brand presentation
• Market Intelligence
• Monitor competitive activity, industry trends, and new market opportunities
• Gather consumer insights and identify areas for future growth
• Contribute to strategic recommendations for business expansion

Requirements

• Approximately 3+ years of experience in Retail, Travel Retail, Luxury, Beauty, Fragrance, Cosmetics, or related industries
• Experience managing multiple stakeholders and retail locations is highly valued
• Experience in field sales, retail operations, business development, or area management is a plus
• Strong relationship-building and communication skills
• Commercial mindset with the ability to analyze business performance
• Highly organized and able to manage multiple priorities independently
• Adaptable and comfortable working in a dynamic international environment
• Strong coaching and influencing capabilities
• Proficiency in Microsoft Office, particularly Excel and PowerPoint
• Languages
• Native Japanese level and fluent business-level English required
• French is a strong asset
• Why Join Diptyque?
• Opportunity to work for an iconic luxury fragrance house with strong global growth
• Exposure to international stakeholders and regional business development
• A highly autonomous role combining retail operations, business development, and partnership management
• Frequent travel and direct involvement in shaping the Travel Retail business across Japan
• Eligibility Requirement (Important)
• This position is open for candidates who are eligible to work in Japan.
• Applicants must meet one of the following conditions:
• Hold Japanese nationality, or
• Possess a valid working visa in Japan (e.g., Engineer/Specialist in Humanities/International Services)
• Please note that visa sponsorship is not provided for this position.
• Diptyque is committed to diversity in all its forms and considers each application carefully.

Benefits

Additional Information

Born in exuberant, ebullient Saint Germain, Paris, in 1961, Diptyque is a creator of evocative perfumes for the self and the home, scented skincare products and desirable decorative objects. Striking a balance between reverie, nature and art, Diptyque extends an invitation to step inside a universe replete with creations that set the imagination free to wander. Position Overview Diptyque is seeking a Business Development Manager to support the growth of our Travel Retail business in Japan. This role is ideal for a commercially minded retail professional who enjoys working in an international environment and building strong partnerships across multiple stakeholders. Acting as the key liaison between Diptyque's global Travel Retail team and local operators, you will play a central role in driving brand performance, retail excellence, and business development across airport and travel retail locations. Based in Tokyo and reporting directly to the Travel Retail Director in France, this position requires frequent travel across the region. NOTE: Frequent international travel is required (approximately 60% of working time). This role is best suited to individuals who enjoy working across cultures and thrive in a highly mobile, international environment.

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