Operations Executive (West)

Requirements

• Preferably a degree in any discipline from a recognized tertiary institution
• Candidates with no degrees may be considered based on experience.
• High degree of proficiency in Microsoft Office
• Ability to work on weekends and public holidays (rotating shift system)
• An effective team player and customer service-oriented personality

Additional Information

JOB DESCRIPTION: - Coordinating and streamlining Transitional Care Facility's projects operations - Managing day-to-day operations, including maintenance, fire safety, housekeeping, and security, to maintain a safe and comfortable environment - Ensuring the safety, well-being, and comprehensive care of clients during their recovery process by coordinating medical services, therapies, and activities - Creating operational workflow strategies - Support in developing and implementation of emergency response plans for patient and staff safety during unforeseen events - Assessing risks, incidents, and implementing proactive solutions to enhance safety and reduce occurrences - Ensuring high-quality services aligned with healthcare regulations, licensing, and quality standards - Keeping accurate records of patient care, facility operations, and relevant information - Preparing for clinical, service, and financial audits to ensure compliance and quality - Gathering and comparing feedback between management and team members to improve workflow processes - Liaising with various departments to ensure the TCF projects run smoothly - Attending to patients or next-of-kin, to handle inquiries or complaints when needed - Point-of-contact for external contractors or suppliers - Proposing and implement innovative work-related processes - Managing and overseeing the submission of claims and invoices for accounting and audit purposes - Assist Management in the updating of staff training records, workflows and processes - To be part of the duty rotation system. - Provide proactive support as and when required by any team member for delivering of required service/ assistance - Work with the Facilities and Operations Team to ensure that all SOPs are clearly communicated and consistently adhered to by all contractors - Any Other duties as assigned by the reporting Supervisor and/or Management

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