Process Delivery Specialist

About the role

Introduction A career in IBM Consulting is rooted by long-term relationships and close collaboration with clients across the globe. You'll work with visionaries across multiple industries to improve the hybrid cloud and AI journey for the most innovative and valuable companies in the world. Your ability to accelerate impact and make meaningful change for your clients is enabled by our strategic partner ecosystem and our robust technology platforms across the IBM portfolio, including Software and Red Hat. Curiosity and a constant quest for knowledge serve as the foundation to success in IBM Consulting. In your role, you'll be encouraged to challenge the norm, investigate ideas outside of your role, and come up with creative solutions resulting in ground breaking impact for a wide network of clients. Our culture of evolution and empathy canters on long-term career growth and development opportunities in an environment that embraces your unique skills and experience. Your role and responsibilities This position is for IBM Japan Staff Operations Co., Ltd. (ISOC). You are required to come to your assigned office in Japan on workdays. (Remote work is not allowed) We are looking for BPO project delivery members . BPO is a business process outsourcing service that provides a full range of services from planning to implementation of business processes in a client's corporate activities. IBM Japan and ISOC provide outsourced services in diverse fields such as accounting and finance, human resources, and procurement from client companies in various industries including manufacturing, media, and chemicals. The recruiter or interviewer will explain the area of work for the BPO project you are applying for. BPO Project work example: - Accounting and finance (debt management, credit management, fixed asset management, account closing, treasury, etc.) - Human Resources (salary and bonus calculation, attendance management, social insurance, commuting expense calculation, retirement allowance calculation, resident tax, year-end adjustment, etc.) - Procurement (quote requests, order placement, order management, acceptance inspection management, billing-related processing support, etc.) The tasks that each member will be responsible for will be determined according to their experience and skills. The main task is to execute each step according to the procedure manual created based on business rules and processes. Required education None Required technical and professional expertise Required Experience: The position requires business level Japanese language skills (Speaking & Writing, JLPT N1 level) *Japanese CV is required. - Microsoft Office skills (Excel input and running spreadsheets, Word, Outlook, etc.) - Touch typing skills Preferred technical and professional experience - Experience with each project related practices - Experience with business systems used in each project ABOUT BUSINESS UNIT IBM Consulting is IBM's consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients' businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet. YOUR LIFE @ IBM In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better. Being an IBMer means you'll be able to learn and develop yourself and your career, you'll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background. Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do. Are you ready to be an IBMer? ABOUT IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power o

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