Senior Analyst Airport Operations Performance
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Requirements
- Associate's degree in Business, Analytics, Operations, Supply Chain, or a related field, or equivalent practical experience.
- 3-5 years of experience in analytics, operations performance, business planning, program management, or a similar role.
- Experience supporting Airline or Airport operations.
- Demonstrated ability to translate complex data into clear insights, executive-ready recommendations, and actionable plans for frontline leaders.
- Strong proficiency in Excel (advanced formulas, pivot tables) and data visualization/reporting (e.g., Power BI, Tableau, or similar tools).
- Experience performing audits/assessments and driving corrective actions across multiple sites/locations.
- Excellent stakeholder management skills, including the ability to influence without authority and drive alignment across functions.
- Strong written and verbal communication skills; able to produce concise, high-quality documentation and updates.
- Familiarity with station opening/re-opening playbooks, readiness gates, and compliance documentation.
- Working knowledge of continuous improvement methods (Lean, Six Sigma) and root-cause analysis.
- Experience building KPIs, dashboards, and performance management routines for distributed operations.
- Skills/Talents
- Operational performance management and business planning
- Data analysis, KPI design, and insight generation
- Audit execution, compliance tracking, and issue remediation
- Program/change management and cross-station communication
- Stakeholder influence and executive communication
- Customer/guest experience mindset and standardization
- Perks of the Job
- Health, Vision and Dental
- Health Savings Account with Breeze Employee Match
- 401K with Breeze Employee Match
- PTO
- Travel on Breeze and other Airlines too!
Benefits
Additional Information
Working at Breeze Airways is an exciting endeavor and a serious commitment to bring "The World's Nicest Airline" to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: "To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness." Breeze is hiring- join us! We are looking for a Senior Analyst of Airport Operations Performance. This role will own performance analytics across all Breeze Airports by monitoring station-level metrics, identifying performance gaps, and partnering with operational leaders to execute data-backed action plans. This role bridges strategy and execution-translating corporate objectives into practical, station-level operating rhythms while ensuring operational readiness, compliance, and a consistent guest experience. Here's what you'll do Own Business Plan (BP) performance by continuously monitoring station-level metrics, forecasting risk to target, and driving timely interventions to ensure year-round performance delivery. Partner with Airports leadership and GM/AMs to identify performance gaps and implement data-backed action plans that improve operational execution. Support station openings and re-openings by validating operational readiness across staffing, process, compliance, and guest experience standards. Lead and coordinate Business Partner transitions by ensuring timely communication, clear documentation, proper implementation, and alignment across all impacted stations. Ensure compliance with required documentation by tracking deadlines, auditing submissions, and enforcing accountability for on-time completion. Conduct regular station visits and audits to validate operational consistency, adherence to standards, and accuracy of reported performance. Identify risks and operational inconsistencies through audits and data analysis; proactively escalate issues, align stakeholders, and drive resolution. Drive a consistent guest experience by defining, measuring, and reinforcing standard work and service expectations across all locations. Serve as a bridge between strategy and execution by translating corporate objectives into practical, station-level actions and routines. Other duties as assigned This role partners closely with Airport operations and may require regular on-site station visits to conduct audits, validate readiness, and support performance recoveries. Travel expectations and on-site requirements may vary by region and business needs, including occasional early mornings, evenings, weekends, or holidays aligned to operational schedules. Travel up to 50% Here's what you'll need to be successful
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