-NEW- 12 Months Executive Officer, Customer Service

About the role

Job Responsibilities: - Managed and resolved technical and operational issues within residential units, ensuring timely service recovery and customer satisfaction. - Coordinated closely with customers, contractors, agencies, and cross-functional teams to ensure effective execution of works and prompt issue resolution. - Communicated processes and solutions to customers, while supervising on-site activities to ensure quality standards and efficient completion of works. - Utilized IT systems, Microsoft Office applications, and data analysis to manage case updates, obtain approvals, and support operational decision-making. - Administered work orders, verified completion documentation, and ensured accurate validation of contractor deliverables. - Maintainedoperational databases and prepared management reports to support performance tracking and business reporting. - Adhoc tasks and projects as assigned Job Requirements - Minimum Degree in a related discipline - Minimum 2 years of relevant experience - Able to start immediately or within short notice Interested candidates, kindly email your detailed resumes in MS word format to joseph.koh@ambition.com.sg Attention to Joseph Koh Wei Jie(R1873431) Shortlisted candidates will be notified www.ambition.com.sg EA Registration Number: R1873431 Data provided is for recruitment purposes only Business Registration Number:200611680D. License Number: 10C5117

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