Senior Programme and Portfolio Management Officer

Responsibilities

• PMO Leadership & Strategy
• Establish, lead, and evolve the Project Management Office structure and operating model.
• Develop and implement project management frameworks, standards, methodologies, and governance processes.
• Ensure project delivery aligns with organisational strategy and business priorities.
• Drive consistency and best practice across all programmes and projects.
• Project Governance & Control
• Oversee project setup and mobilisation in line with agreed frameworks and governance standards.
• Ensure projects adhere to approved governance, reporting, and control processes.
• Maintain robust risk, issue, dependency, and change management practices.
• Provide visibility of cross-team dependencies, delivery risks, and capacity constraints.
• Define and maintain pragmatic, scalable project documentation standards.
• Programme & Portfolio Management
• Monitor project and programme progress, budgets, timelines, and resource utilisation.
• Provide programme-level reporting and insights to senior leadership and executive stakeholders.
• Support portfolio prioritisation and delivery planning.
• Ensure benefits ownership, tracking, and realisation are embedded across programmes.
• Reporting & Performance Management
• Develop dashboards and reporting mechanisms to track project status, KPIs, delivery health, and performance metrics.
• Present meaningful delivery insights and recommendations to executive stakeholders.
• Identify trends, risks, and opportunities for continuous improvement across projects and programmes.
• Resource & Capacity Planning
• Support effective allocation and utilisation of project resources.
• Monitor team capacity and proactively resolve resource conflicts and constraints.
• Work with delivery and business leaders to support effective workforce planning.
• Process Improvement
• Identify inefficiencies and opportunities to improve project delivery performance.
• Implement continuous improvement initiatives and promote delivery best practices.
• Introduce and support tools, systems, and ways of working that enhance project and programme management effectiveness.
• Stakeholder Management
• Build strong relationships with project managers, executives, department heads, and key business stakeholders.
• Communicate project updates, risks, dependencies, and strategic recommendations clearly and effectively.
• Enable a clear, consistent, and collaborative stakeholder engagement model across all impacted teams.
• Essential Skills & Experience
• Extensive experience leading PMO functions within complex delivery and matrix-managed environments.
• Strong background in project, programme, and/or portfolio management across internal and external stakeholder groups.
• Expert knowledge of project delivery methodologies, including Agile, PRINCE2, MSP, and hybrid delivery models.
• Proven ability to establish governance frameworks and improve delivery maturity.
• Outstanding communication, facilitation, stakeholder management, and influencing skills.
• Experience leading teams, coaching project professionals, and embedding sustainable organisational change.
• Strong analytical, reporting, and problem-solving capabilities.
• Discover some of the global benefits that empower our people to become the best version of themselves:
• Finance: Competitive salary package, share plan, company performance bonuses, value-based recognition awards, referral bonus;
• Career Development : Career coaching, global career opportunities, non-linear career paths, internal development programmes for management and technical leadership;
• Learning Opportunities: Complex projects, rotations, internal tech communities, training, certifications, coaching, online learning platforms subscriptions, pass-it-on sessions, workshops, conferences;
• Work-Life Balance: Hybrid work and flexible working hours, employee assistance programme;
• Health: Global internal wellbeing programme, access to wellbeing apps;
• Community: Global internal tech communities, hobby clubs and interest groups, inclusion and diversity programmes, events and celebrations.

Benefits

Additional Information

We are seeking an experienced and strategic PMO Manager to lead the Project Management Office and drive excellence in project delivery across the organisation. This role is responsible for establishing and maintaining effective project governance, standards, and delivery frameworks, while ensuring projects and programmes align with strategic business objectives. The successful candidate will play a key role in improving delivery performance, managing project portfolios, supporting project managers, and providing leadership visibility across programmes, risks, resources, and outcomes.

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