Scrum Master - B2B contract

About the role

Our inclusive and global teams win together every day. We're proud to have the best minds in the industry, who you can learn from as you grow your career. The people, the energy, the connections - it's unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders. What makes a Globalpayer? Globalpayers think like a client, act like an owner and win as one team. We're curious and innovative - always finding better ways to deliver impact. We empower each other to make decisions, and it's our passion that drives excellence in everything we set out to do. Does this sound like you? Then you sound like a Globalpayer. Apply now to take your career global. #LI-Dorotea Milas Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpayments.com .

Responsibilities

• Facilitate all Scrum ceremonies (Daily Stand-ups, Sprint Planning, Reviews, Retrospectives) and ensure effective use of Scrum artifacts to maintain transparency and alignment
• Remove impediments and proactively protect the team from external disruptions, enabling a focused and productive delivery environment
• Coach and guide the team on Agile principles and Scrum best practices, fostering continuous improvement and high-performing ways of working
• Collaborate closely with the Delivery Lead and stakeholders to track progress, identify risks early, and keep delivery on schedule
• Monitor team performance metrics and drive a culture of accountability, openness, and collaboration, including regular on-site presence to support team engagement

Requirements

• Proven Scrum Master experience (3+ years) in software development environments, with strong expertise in Scrum and Agile practices (knowledge of frameworks like Kanban, SAFe, or XP is a plus)
• Strong delivery and problem-solving skills, with a track record of successfully driving projects in fast-paced, Agile environments
• Hands-on experience with Agile tools and practices (e.g., Jira, CI/CD, story mapping), and solid understanding of software development processes
• Excellent communication and facilitation skills, with the ability to engage stakeholders, adapt messaging, and build strong working relationships
• Leadership mindset, with a passion for coaching teams, fostering high performance, ensuring quality, and driving continuous improvement
• It's a bonus if you have
• A strong ability to partner with stakeholders and teams to understand needs and remove impediments, showing curiosity, empathy, and a clear focus on delivering value to clients and end users
• A proactive, ownership-driven mindset - you take accountability for team effectiveness, continuously improve ways of working, and encourage experimentation and innovation within Agile practices
• Experience fostering high-performing, collaborative teams, ideally in cross-functional or distributed environments, promoting inclusivity, psychological safety, and a "one team" mentality

Benefits

Additional Information

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow. Ready to take your career global? Make your mark at one of the biggest names in payments. We're looking for a Scrum Master to join our ever evolving Product Delivery & Business Readiness team within Global Payments Software & Services and help shape the future of global commerce.

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