Director of Technology Infrastructure and Cybersecurity

About the role

Status: Permanent Reports to : Chief Technical Officer (CTO) Direct reports: Technology Operations Managers (EMEA/APAC & Americas), Cyber Security Lead, AV Lead Job Purpose: The Director of Technology Infrastructure and Cybersecurity leads the strategy, delivery, security, and continuous improvement of the IFRS Foundation's global technology environment, ensuring alignment with corporate objectives. Supporting 350 staff across six countries, the role ensures resilient, secure, and high-performing services in a 24x7 operational model. Combining strategic oversight with operational accountability, the Director is responsible for infrastructure, end-user computing, AV, cybersecurity, and third-party suppliers. The role is central to managing risk, maintaining service continuity, and enabling organisational effectiveness across a distributed global footprint. Operating within a cloud-first model, the infrastructure landscape is primarily delivered through platforms such as Microsoft Azure & Microsoft 365 The Team: The Director of Infrastructure and Cyber Security is a global role managing the delivery, management and update of Infrastructure and Cyber Security at the Foundation's 6 offices (Beijing, Frankfurt, London, Montreal, San Francisco, and Tokyo). The role works with colleagues from other regions and with the Enterprise Applications Manager and Project Manager - IT Initiatives. The role reports into the CTO for the organisation. Principal accountabilities: The Director of Technology Infrastructure & Cybersecurity oversees infrastructure teams and is accountable for core technology services, including infrastructure, digital workplace, AV, and cybersecurity. This role provides strategic and operational leadership across these areas, manages supplier relationships, and works with business leaders and the CTO to shape the organisation's infrastructure and security roadmap. The Director ensures innovation, resilience, risk management, and service continuity in a distributed environment. IFRS prioritizes cloud-based technology platforms. Infrastructure Strategy & Leadership Drive standardisation across multiple offices while accommodating regional requirements. Develop strategies for managing the cloud infrastructure, digital workplace and security operations, providing technical leadership to optimise the performance and cost base of the services Operational Excellence (24x7 Global Environment) Ensure high availability and performance of all core systems supporting a 24x7 international operation. Establish and monitor SLAs, KPIs, and operational metrics to maintain service quality. Implement robust monitoring, alerting, and incident management processes. Ensure effective disaster recovery and business continuity capabilities across all locations. Oversee the planning, installation, maintenance and acceptance of new and updated infrastructure, digital workplace and security components and services. Defines safety and security procedures to be followed, and delegates tasks at the appropriate level. Service levels: Ensures that the Cloud infrastructure, Digital Workplace and Security operations team meet Service or Operational Level Agreements. Reports and presents service level information to stakeholders. Reviews of service level information and reports to stakeholders, recommending appropriate action. Incident management: Reviews incidents and breaches of service level agreements. Reports on findings and initiates improvement actions. Problem Management: Conducts investigations of significant operational outage and provides recommendations for problem mitigation. Initiates reviews of infrastructure performance to surface & resolve problems and build infrastructure resilience. Ensure effective delivery of technology services across six international offices, considering local regulations, time zones, and operational differences. Build and lead a globally distributed team and/or vendor ecosystem. Foster collaboration between regional stakeholders and technology teams. Risk Management & Compliance Identify, assess, and mitigate technology infrastructure risks across all regions. Maintain and continuously improve technology controls in line with organisational risk frameworks and regulatory requirements. Ensure infrastructure and operations meet audit, compliance, and governance standards. Lead infrastructure-related input into enterprise risk management processes. Monitoring and reporting: Ensures that operational issues are identified, recorded, monitored and resolved. Provides appropriate status and other reports to specialists, users and managers. Policies, operational procedures and standards: Designs and develops operational standards and procedures for cloud infrastructure, digital workplace and security operations management, aligning all operations procedures to service expectations and other quality standards. Cybersecurity Ensure infrastructure is secure by design and ali

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Company Intel

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