IT Lead

Responsibilities

• IT Leadership & Organizational Development
• Build and lead Distyl's IT organization, including hiring, coaching, and developing a high-performing team
• Establish a culture of operational excellence, accountability, responsiveness, and attention to detail across the IT organization
• Define the long-term IT strategy, operating model, budget, and roadmap
• Build an IT organization capable of supporting a global workforce of 500+ employees
• Develop strong relationships with stakeholders across Engineering, Security, Legal, Finance, People, and Operations
• Security & Risk Management
• Establish and maintain strong controls across identity, devices, networks, SaaS platforms, emerging AI technologies, and corporate infrastructure
• Lead initiatives to improve endpoint security, access governance, device compliance, and network security
• Establish governance around corporate and customer data, including data handling standards, secure transfer mechanisms, retention policies, and access controls
• Develop and maintain business continuity, disaster recovery, and incident response capabilities for corporate technology systems and employee operations
• Own corporate compliance programs, including SOC 2, ISO 27001, ISO 42001, GDPR, HIPAA, and future certifications required to support US and international markets
• Support customer security assessments, vendor reviews, due diligence requests, audits, and enterprise compliance requirements
• SaaS, Identity & Employee Technology
• Deliver a world-class employee technology experience across office and remote environments
• Establish and continuously improve self-service employee support, knowledge management, and ITSM processes to reduce friction and improve responsiveness
• Establish and continuously improve processes for software procurement, vendor management, license optimization, and lifecycle management. In particular for a growing collection of AI tools and emerging technologies
• Drive automation of employee lifecycle management and access governance
• Establish standards and controls that balance security, employee product

Requirements

• The ideal candidate combines strong technical depth, exceptional operational discipline, proven experience building IT organizations in high-growth technology companies, and the ability to balance strategic leadership with hands-on execution.

Benefits

Additional Information

About Distyl AI Distyl is an applied AI technology company partnering with the world's most ambitious institutions to rearchitect critical operations for the frontier of AI. Our customers include the largest companies in telecom, healthcare, insurance, manufacturing, consumer goods, and global social organizations. We research and deploy technologies that power AI-native operations - both for our partners and for Distyl itself. Our work spans research into self-constructing systems, the development of the most reliable execution of AI systems, and products that transform mission-critical workflows. As a result, Distyl's technologies affect some of the world's largest operations - from hundreds of millions of consumer interactions to tens of millions of supply chain transactions and millions of patient journeys. Distyl is backed by leading investors including Lightspeed Venture Partners, Khosla Ventures, Coatue, DST Global, and the board-members of 20+ F500s. The results reflect this approach: a 100% production deployment success rate for our customers and one of the few enterprise AI companies to run a profitable business.

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