Billing Assistant

About the role

Job Description Respond promptly and professionally to email inquiries related to billing and invoices Generate and issue trucking and rental-related invoices in a timely manner Prepare monthly reports and share them with relevant client by the 10th of every month Handle credit notes for depot refunds, overcharges, customer disputes, and goodwill discounts Assist with preparing daily sales reports for management when required Use the ERP and accounting systems to retrieve customer account details, such as ACRA records and credit application forms Perform posting duties to the dynamic accounting system every 10 days to ensure smooth operations Review charge codes and storage folders to ensure all files are billed accurately and promptly Follow up on outstanding Statements of Account (SOA) payments to monitor customers' payment statuses Coordinate and assist in month-end closing activities to ensure all invoices are filed and accounted for Support ad-hoc duties, including scanning, uploading invoices to the ERP system, and sending invoices to customers Job Responsibilities Minimum qualification of GCE 'O' Levels, Diploma in Business, Accounting, or a related field. Candidates with equivalent/similar qualifications are welcome to apply Relevant experience in billing, accounting, or a similar role is preferred (at least a year or more), but candidates with transferable skills are encouraged to apply Proficient in Microsoft Office Strong attention to detail and accuracy in handling numerical data Ability to work independently and manage tasks under pressure with minimal supervision Effective communication skills and the ability to collaborate across departments Adaptable and flexible, with a willingness to learn new systems and processes

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