Mayor's Commission on Disabilities, Operations Officer III (NCS) - Office of Equity and Civil Rights

Requirements

• Education: Bachelor's degree required (public administration, disability studies, public policy, public health, social work, human services, or related field). Master's degree or JD strongly preferred.
• AND
• Experience: Have 3-5 years of progressively responsible experience in disability rights law, ADA compliance, public p

Benefits

Additional Information

THIS IS A NON-CIVIL SERVICE POSITION Salary Range: $81,097.00 - $129,584.00 Annually Hiring Salary Range: $95,000.00 - $113,420.00 Annually Get to Know Us Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops. You can learn about our benefits here: https://humanresources.baltimorecity.gov/hr-divisions/benefits Job Summary The Office of Equity and Civil Rights (OECR) is a dynamic city agency dedicated to advancing equity, eliminating discrimination, and protecting the civil rights of all Baltimore residents. OECR includes multiple divisions and commissions, including the Mayor's Commission on Disabilities (MCD), which leads the City's disability equity, accessibility policy, and ADA compliance efforts. The Chief of the Mayor's Commission on Disabilities (MCD) is the City of Baltimore's chief coordinator for disability access, inclusion, policy development, and ADA guidance. This is a high-impact leadership role that requires deep expertise in disability rights law and accessibility standards, strong program and policy management skills, and the ability to collaborate across City government, community groups, and advocacy networks Essential Functions Leadership & Strategic Coordination Serve as the primary legal and policy advisor to City leadership, OECR leadership, and the Commission on disability law, ADA obligations, and emerging accessibility needs. Lead strategic planning for the Commission, including setting priorities, project timelines, and measurable outcomes Represent Baltimore in regional, state, and federal disability law and policy working groups. Provide legal interpretation and thought leadership on disability equity, inclusive design, and systemic accessibility challenges. ADA Compliance & Technical Assistance Monitor City operations for compliance with ADA Title II, Section 504 of the Rehabilitation Act, and related accessibility standards. Provide ongoing legal and technical assistance to departments on accessible communications, facility design, reasonable accommodation, program access, and grievance procedures. Lead or support ADA transition planning, including identification of barriers, prioritization of corrective actions, and progress tracking. Develop training programs for City staff on ADA compliance, disability inclusion, and civil rights obligations. Program Development & Policy Work Research, develop, and implement policies, rules, and programmatic solutions to advance disability inclusion across City government. Draft policy briefs, legal memoranda, recommendations, advisory opinions, and Council or Mayoral reports. Integrate disability equity into emergency preparedness, mobility planning, transportation services, public safety interactions, digital services, and economic inclusion efforts. Identify and pursue grant opportunities and partnerships to expand disability-focused initiatives Commission Management & Community Engagement Coordinate all Mayor's Commission on Disabilities meetings, subcommittees, and public outreach events, ensuring accessible formats and strong participation Build and sustain relationships with disability service providers, advocacy organizations, higher education partners, and community advocates Serve as a trusted legal and policy contact for residents seeking information, resources, or assistance related to disability access Promote public awareness campaigns on disability rights and accessibility Data, Reporting, & Accountability Develop and manage data systems that track ADA requests, systemic barriers, and program outcomes Produce analytic and legal reports that inform policy decisions and enhance public accountability Establish metrics and evaluation frameworks to measure progress on disability inclusion goals Manage research partnerships and special projects that strengthen disability equity city-wide

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